iTelaSoft

iTelaSoft iTelaSoft is an Australian owned IT services provider and software products development company.

We specialise in strategy consultation, design, development and management of custom software products. We have been helping entrepreneurs transform ground breaking ideas into successful products.

What a great Wednesday at ACS Harbour City Labs, Sydney!We wrapped up our AI Unfiltered workshop and honestly, the conve...
08/05/2026

What a great Wednesday at ACS Harbour City Labs, Sydney!

We wrapped up our AI Unfiltered workshop and honestly, the conversations in the room were the highlight. Real business problems, real talk about where AI actually fits, how to handle challenges and where the journey begins.

The feedback from customers, partners and stakeholders has been really encouraging — it tells us these conversations matter and we need to keep having them.

Huge thanks to Rasika Mohan from Bhumi, Rashan Anushka Peiris from iTelaSoft, ACS (Australian Computer Society) for the venue, and everyone who came along. Watch this space!

Manual mobile testing struggles to keep up with hundreds of devices, OS versions and changing network conditions. That’s...
26/11/2025

Manual mobile testing struggles to keep up with hundreds of devices, OS versions and changing network conditions. That’s where XGP’s end‑to‑end automation comes in – from voice and VoWiFi to SMS, USSD, apps and data throughput, all managed through a single portal.​

In this new blog, our team shares how mobile automation improves speed, accuracy and scalability while keeping critical network features safely tested behind closed doors.

Read the full blog: http://www.itelasoft.com.au/blog/Why-Mobile-Automation-Matters

We are proud to announce that 𝗶𝗧𝗲𝗹𝗮𝗦𝗼𝗳𝘁 𝗶𝘀 𝗻𝗼𝘄 𝗹𝗶𝘀𝘁𝗲𝗱 𝗼𝗻 𝘁𝗵𝗲 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝗜 𝗖𝗲𝗻𝘁𝗿𝗲’𝘀 𝗔𝗜 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝘆, showcasing Australia’s l...
25/11/2025

We are proud to announce that 𝗶𝗧𝗲𝗹𝗮𝗦𝗼𝗳𝘁 𝗶𝘀 𝗻𝗼𝘄 𝗹𝗶𝘀𝘁𝗲𝗱 𝗼𝗻 𝘁𝗵𝗲 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝗜 𝗖𝗲𝗻𝘁𝗿𝗲’𝘀 𝗔𝗜 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝘆, showcasing Australia’s leading AI capabilities across industries. This directory connects businesses, researchers, and innovators in AI, supporting a strong and collaborative AI ecosystem.

We specialise in applying AI in high-impact domains including finance, healthcare, telecom, construction, and logistics where real transformation happens.

Excited to bring more innovative, production-ready AI solutions to Australian organisations.

• Explore the directory: http://aidirectory.industry.gov.au/directory
• Apply to be listed: http://aidirectory.industry.gov.au/organisation-nomination
• iTelaSoft in the directory: http://aidirectory.industry.gov.au/organisation/itelasoft


Department of Industry, Science and Resources

What a great experience at SG FinTech Festival 2025! Over three days, Indaka Raigama and Cameron Shepherd connected wit...
24/11/2025

What a great experience at SG FinTech Festival 2025! Over three days, Indaka Raigama and Cameron Shepherd connected with many fintech innovators, investors, and partners from across the globe at the Australia Pavilion.

Dive into a few highlights from our time at SFF with meaningful conversations about future of financial services, fintech innovation and use of AI.

A huge thank you to everyone who spent time with us and to Austrade, Investment NSW, Global Victoria, and FinTech Australia for making this possible.

Didn't get a chance to connect? We'd love to continue the conversation; comment below or DM us to explore opportunities.

Exciting Milestone! 𝗶𝗧𝗲𝗹𝗮𝗦𝗼𝗳𝘁 𝗶𝘀 𝗽𝗿𝗼𝘂𝗱 𝘁𝗼 𝗯𝗲 𝘁𝗵𝗲 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝗯𝗲𝗵𝗶𝗻𝗱 𝘁𝗵𝗲 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗼𝗳 𝘁𝗵𝗲 𝗔𝘂𝘁𝗼𝗽𝗼𝗿𝘁 𝗕𝘂𝘀𝗶𝗻...
14/11/2025

Exciting Milestone! 𝗶𝗧𝗲𝗹𝗮𝗦𝗼𝗳𝘁 𝗶𝘀 𝗽𝗿𝗼𝘂𝗱 𝘁𝗼 𝗯𝗲 𝘁𝗵𝗲 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝗯𝗲𝗵𝗶𝗻𝗱 𝘁𝗵𝗲 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗼𝗳 𝘁𝗵𝗲 𝗔𝘂𝘁𝗼𝗽𝗼𝗿𝘁 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗽𝗽 — now launched to the Australian market! 🎉

Our product engineering team worked closely with Ross Menniti and the Autoport team to bring their vision to life — helping workshops connect seamlessly with car owners, provide full service histories, and deliver an enhanced vehicle management experience that helps customers maintain the true market value of their cars.

This project reflects our commitment to enabling digital innovation and empowering local businesses through smart, scalable technology.
This snapshot from Ross’s workshop last week is a great reminder of how technology and passion for cars can drive real impact!

As we wrapped up our 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗛𝘂𝗯 series at iTelaSoft, our final two sessions spotlighted: • 𝗜𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝘁𝗼...
07/11/2025

As we wrapped up our 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗛𝘂𝗯 series at iTelaSoft, our final two sessions spotlighted:

• 𝗜𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝘁𝗼 𝗔𝗴𝗲𝗻𝘁𝗳𝗼𝗿𝗰𝗲 𝟯𝟲𝟬 by Dinuka Dulanjana, exploring how Agentforce empowers service teams with AI-driven tools to deliver faster, more personalized support experiences.

• 𝗜𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝘁𝗼 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗖𝗹𝗼𝘂𝗱 by Amandi Liyanarachchi, offering a deep dive into how data-driven marketing automation helps create intelligent, connected customer journeys.

It’s been inspiring to see our teams share knowledge and grow together through this series, proving once again that learning is best when it’s shared.

Salesforce

We’re proud to announce that iTelaSoft has achieved ISO/IEC 27001:2022 certification for Information Security Management...
06/11/2025

We’re proud to announce that iTelaSoft has achieved ISO/IEC 27001:2022 certification for Information Security Management System (ISMS).

This milestone reflects our team’s commitment to best-in-class security, continuous improvement, and the highest standards for our customers and partners worldwide.

Thank you to everyone who contributed to this success!

Our Salesforce team recently took the stage again and this time right here at iTelaSoft to share insights and techniques...
10/10/2025

Our Salesforce team recently took the stage again and this time right here at iTelaSoft to share insights and techniques they picked up from last month’s YarlDreamin’ event.

In this internal 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗛𝘂𝗯, they ran two powerful sessions:
• Mastering Trigger Frameworks: Build Scalable Apex Like a Pro by Heshan Kalhara and Thisura Samarakoon
• Say Hi to MuleSoft by Mohamed Umair

These sessions focused on building scalable Apex architectures and exploring MuleSoft integrations that make Salesforce ecosystems more powerful and efficient.

We believe 𝗹𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗶𝘀 𝗲𝘅𝗽𝗼𝗻𝗲𝗻𝘁𝗶𝗮𝗹 𝘄𝗵𝗲𝗻 𝘀𝗵𝗮𝗿𝗲𝗱, and it’s inspiring to see our teams take the lead in spreading innovation across the company.

Salesforce

At iTelaSoft, we’re committed to nurturing a culture that values mental health and employee wellbeing every day... not j...
10/10/2025

At iTelaSoft, we’re committed to nurturing a culture that values mental health and employee wellbeing every day... not just on special occasions. 🌿In recognition of World Mental Health Day (October 10), we hosted a special interactive session this week with Senuri Munasinghe – Attorney-at-Law, Chartered HR Professional, Certified Life Coach, and Corporate Trainer.

The session focused on:
✨ Developing a positive mindset
✨ Building resilience
✨ Thriving in both personal and professional life

It was a timely reminder that prioritizing wellbeing empowers our teams to perform at their best, stay balanced, and grow together. 💙

🚨 𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗰𝗮𝗹𝗹𝗶𝗻𝗴 𝗶𝘀𝗻’𝘁 𝗼𝗽𝘁𝗶𝗼𝗻𝗮𝗹... 𝗶𝘁’𝘀 𝗮 𝗽𝘂𝗯𝗹𝗶𝗰 𝘀𝗮𝗳𝗲𝘁𝘆 𝗹𝗶𝗳𝗲𝗹𝗶𝗻𝗲. When every second counts, reliability isn’t negotia...
30/09/2025

🚨 𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗰𝗮𝗹𝗹𝗶𝗻𝗴 𝗶𝘀𝗻’𝘁 𝗼𝗽𝘁𝗶𝗼𝗻𝗮𝗹... 𝗶𝘁’𝘀 𝗮 𝗽𝘂𝗯𝗹𝗶𝗰 𝘀𝗮𝗳𝗲𝘁𝘆 𝗹𝗶𝗳𝗲𝗹𝗶𝗻𝗲. When every second counts, reliability isn’t negotiable. But how certain are you that your network’s emergency calling will work for every user, every time?

Our latest article breaks down what, why, and how of emergency calling, real-world failures, and how XGP enables automated, production-safe testing to reinforce public trust and regulatory compliance.

𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:
✔️ Why traditional manual testing falls short
✔️ How to safely validate live network emergency calls
✔️ Steps for operator/PSAP coordination
✔️ The business impact of reliable emergency call flows

𝗔𝗿𝗲 𝘆𝗼𝘂 𝗰𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝘁 𝘆𝗼𝘂𝗿 𝗻𝗲𝘁𝘄𝗼𝗿𝗸 𝗶𝘀 𝗿𝗲𝗮𝗱𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗲𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆?
Read now and see how XGP redefines assurance for lifesaving communications.

👉 Read the full article - https://www.itelasoft.com.au/blog/Emergency-Calling
👉 For a technical deep dive - https://xgp.au/docs/case-studies/emergency-calling

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Barangaroo, NSW

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Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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+611300842108

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