Technology Business Centre Ballarat

22/07/2020

Are you an ICT Sales & Account Management Professional looking to grow within well-established technology business?

Eager for career growth, new challenges, & learning opportunities?

Telstra Enterprise and Microsoft Gold Partner Sales Opportunity.

For more information apply through Seek.

We are seeking dedicated & experienced ICT Sales & Account Management Professionals with a real passion for supporting our business customers.

26/05/2020

Attention Ballarat Community

We have detected an email borne threat that is currently circulating in the community that has an excel spreadsheet attached “infoinvoice_371308.xls” or similar variants, this sheet has an encrypted password which is displayed in plain text in the email body. If the email is received please delete the email ASAP, Opening this file will put your PC at risk of/to external and unwanted parties and may put your personal data to the internet.

Some quick actions for your staff to take note of.

• Train your users to scrutinize all received emails, particularly those with file attachments. While this attack technique reduced the need for user involvement, it did not eliminate it altogether, as receivers were still required to open the file.
• Use an email security system with advanced malware protection capabilities that are designed to include both static file analysis as well as sandboxing to filter out these malicious emails before delivery.

• Monitor your network traffic for outbound connections to likely command-and-control services.
• Continuously update your endpoint security system to increase the likelihood of detecting malicious software loading or running on the host.

For further information on the above please visit https://www.mimecast.com/blog/2020/03/velvetsweatshop-microsoft-excel-spreadsheet-encryption-rises-again-to-deliver-limerat-malware/

For More tips and tricks on how to protect your business, please visit the Australian Government Stay Safe Online website https://www.staysmartonline.gov.au/ or speak with your TBC Plus IT representative.

15/04/2020

The team at TBC Plus IT would like to share our sincerest gratitude to the community for continuing to support us through this pandemic.

Thank you for helping us in playing our role in the community to support individuals and businesses through this challenging time.

Your ongoing loyalty means we are still open and ready to assist with any Telstra or IT needs you have.

Call us on 5337 9379 (Mon – Fri 8am – 6pm, Sat 8am – 1pm) or visit our showroom (Mon – Fri 9am – 3pm) with any queries you have!

Look after each other and stay safe!

07/04/2020

We would like to remind you that we are still open and ready to assist with any ICT needs you have!

Our showroom is currently open 9am – 3pm, Monday to Friday with staff available to answer any in person queries you may have. We have hand sanitiser and gloves available with physical distancing parameters set in place to ensure the safety of yourself and our staff.

We are also more than happy to answer any queries over the phone with all staff still working normal hours (8am – 6pm Mon – Fri, 8am – 1pm Sat) behind the scenes with after-hours support also available.

Please call 5337 9379 with any Telstra or IT needs you have.
We continue to offer remote service and are happy to arrange delivery for anything you need.

Thank you for continuing to support us!

Stay safe!

01/04/2020

Due to the ongoing Covid-19 situation and with Stage 3 restrictions coming in we have taken further steps to limit contact between our staff, clients and community to assist in keeping us all safe and healthy.

As a result and to assist with reducing the risk of contact our front door to the showroom will only be opening from 9am – 3pm, Monday to Friday.

All of our staff are still working normal hours
(8am – 6pm Mon – Fri, 8am – 1pm Sat) behind the scenes with after hours support also available. We are here to help you with your ICT needs in any way we can, so please call us on 53379379 for any of your Telstra or IT needs.

If you can’t get it in to see us we can help remotely or arrange delivery for anything you need.

Thank you & stay safe

27/03/2020

Please be advised, we will be closed on Saturdays from this week on wards until further notice. For all support related issues and requests on weekends, please call 5337 9379

25/03/2020

To our Valued Clients & Community,

A further update as the Covid-19 outbreak continues to escalate and has a bigger impact on our staff, customers and community.

Here at TBC Plus IT, we are still open for business with our commitment during this period, to maintain the health and wellbeing of our staff, clients and community. We are ensuring we continue to provide vital ICT support to our customers, so in turn, keeping their businesses operational.

Already, we have assisted in enabling some 5000 based client employees in working from home, to keep them connected with their business and colleagues during this challenging period.

During this period, or until we have any changes from the Federal Government, our Office and Showroom will remain open. However, we have taken the decision to close the showroom Saturday mornings for the immediate future. Our IT helpdesk will remain as per normal with 24/7 access for any IT issues, along with after hours telecommunication support for any Telstra related matters or changes that may arise.

We have taken the necessary measures to prevent the spread of the virus, and each of our team members has been educated about the gravity of this matter and the Federal Government's basic protective measures.
We are taking this matter very seriously, as the health, safety, and well-being of our customers and team is our top priority. Feel free to reach out to us with any questions or concerns.
Stay Safe

The TBC Plus IT Team

16/03/2020

Open Letter to valued clients, partners and community,

As you are no doubt currently aware the "COVID-19" Coronavirus is starting to have a wider impact on our daily lives, with numbers of confirmed cases increasing daily across Victoria, with public exposure now on the fringe of Ballarat. At Plus IT we feel we need to assist all clients to provide continuity of operation for your teams and family members, as well as provide a safe work environment for our staff, by taking the following actions.

For the time being, we are going to be limiting onsite visitations for our outbound field team and moving our services in house and remotely where possible. We are still committed to providing our high level of service to you and your business, but feel we need to do what we can to reduce the potential impact and spread of the virus.

If you have concerns around your business’ continuity of operation, please talk with our team directly. We can assist you to co-ordinate your "work from home" plans with VPN, Remote, Conferencing and collaboration tools to keep your business moving. Government assistance packages are being made available via the federal government’s recently released “Support for business package” to keep your business operational. (For eligibility, refer to government website)

We can be contacted directly on:

Main Business Number: 03 5337 9379

ICT Support Number: 03 5337 9333

Finally, in your eagerness to enable staff members to work from home and remote locations you may be tempted to loosen your security measures, however we would like to stress this is not the time to do this. With opportunistic parties already talking advantage of the situation with phishing, fake news and articles targeting unsuspecting staff, Plus IT will be and strongly recommend our clients maintain a strict security posture during this period.

06/03/2020

Samsung Launch day is here and in full swing!!
Come in and check them out. Nathan is offering health checks on all business accounts today. We are stocked and ready to help you & we are open untill 6pm tonight.

05/03/2020

*** The Samsung Galaxy S20 range is here ***

We are very excited to announce the brand new Samsung Galaxy S20 range is now available in store.

With three stunning models available in a range of colours, there is bound to be an S20 for everyone.

The S20 comes in pink, blue or grey with a 6.2 inch screen. It has a fast 120Hz refresh rate, 5G download speeds, 64MP camera and 3x optical and 30x digital zoom to boot, as well as hefty battery capacity at 4000mAh.

The S20+ comes in black, grey or blue with a larger screen at 6.7 inches. It also has the same fast 120Hz refresh rate, 5G download speeds, 64MP camera and 3x optical and 30x digital zoom and an added bonus of a slightly bigger battery at 4500mAh.

The S20Ultra comes in black or grey with the largest screen in the range at a massive 6.9 inches. It has an impressive 108MP camera, 100x digital zoom plus the same fast 120Hz refresh rate, 5G download speeds and the biggest battery in the range, at 5000mAh.

Interested? Come on down to Plus-IT to try one of our showroom models.

The is the camera that changes photography, and the phone that changes mobile. Galaxy S20 Ultra's AI pro-grade camera system changes how you ...

04/03/2020

Samsung S20 coming this Friday.....

With one of the biggest and fastest screens on the market, 5G capabilities, an amazing camera and a huge battery capacity, it is a leap ahead of the S10.

The S20 will be in stock and available, Friday this week at TBC Ballarat.