Optimal IT Services

02/03/2025

Give the bastards nothing

06/12/2024

Hey if I send a client with clear instructions to to get the 20Gb MacBook Air 512Gb M3 and she comes back with a 14" MacBook Pro then I wonder where the hell it all went wrong?
🤔

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20/08/2024

A nugget of wisdom. If you have been with your ISP for sometime, check their website for what plans they are offering, you might find you can get more speed or more download (if not unlimited) for the same price you are paying now. ISP's often change and update their plans and you could be getting a better deal. They are usually happy to keep you paying more for less as it doesn't over saturate their links.
Of course if you are ever unsure don't hesitate to reach out.

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06/05/2024

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06/05/2024

What's fake and what's real nowadays?

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25/02/2024

Friendly reminder to stay safe online via this infographic

14/01/2024

Always be diligent when you receive anything at all that doesn't sit right

New year, new scams. Australians have been warned about opportunistic criminals using voice impersonation technology for phone scams. Here's what you need to know.

08/01/2024

Too good not too share

The young woman who submitted the tech support message below (about her relationship with her husband) presumably did it as a joke. Then she got a reply that was way too good to keep to herself. The tech support people's love advice was hilarious.
The query:
Dear Tech Support,
"Last year I upgraded from Boyfriend 5.0 to Husband 1.0 and noticed a distinct slowdown in overall system performance, particularly in the flower and jewelry applications, which operated flawlessly under Boyfriend 5.0.
In addition, Husband 1.0 uninstalled many other valuable programs, such as Romance 9.5 and Personal Attention 6.5, and then installed undesirable programs such as NBA 5.0, NFL 3.0, and Golf Clubs 4.1. Conversation 8.0 no longer runs, and House cleaning 2.6 simply crashes the system. Please note that I have tried running Nagging 5.3 to fix these problems but to no avail. What can I do?
Signed: Desperate
The response (that came weeks later out of the blue)
Dear Desperate,
First, keep in mind, Boyfriend 5.0 is an Entertainment Package, while Husband 1.0 is an Operating System. Please enter the command: I thought you loved me.html and try to download Tears 6.2. Do not forget to install the Guilt 3.0 update. If that application works as designed, Husband 1.0 should then automatically run the applications Jewelry 2.0 and Flowers 3.5.
However, remember, overuse of the Tears application can cause Husband 1.0 to default to Grumpy Silence 2.5, Happy Hour 7.0, or Beer 6.1. Please note that Beer 6.1 is a very bad program that will download the Snoring Loudly Beta version.
Whatever you do, DO NOT, under any circumstances, install Mother-In-Law 1.0 as it runs a virus in the background that will eventually seize control of all your system resources. In addition, please do not attempt to re-install the Boyfriend 5.0 program. These are unsupported applications and will crash Husband 1.0.
In summary, Husband 1.0 is a great program, but it does have limited memory and cannot learn new applications quickly. You might consider buying additional software to improve memory and performance. We recommend Cooking 3.0.
Good Luck
Tech Support

03/01/2024

Computer Troublshooters Balcatta has rebranded as Optimal IT Services, same great people, same great service. A huge shoutout to the Computer Troubleshooters group for all their support over the last 13.5 years. We look forward to supporting our customer base under our new name. Don't hesitate to contact us if you have any questions.