Birdeye Australia

Birdeye Australia Birdeye is Australia's #1 rated customer experience & reputation management platform.

Birdeye is the #1 marketing platform for multi-location brands. 200,000+ businesses use AI agents to boost reputation, engage customers, gain insights, and drive leads, foot traffic, and revenue. Easily generate local leads & reviews, automate repetitive tasks, gain valuable insights, communicate with your customers, post to all your social media profiles, and manage your entire online footprint f

rom one central place. Trusted by over 100,000 local businesses, we help our clients achieve amazing results through the perfect combination of locally-based digital marketing experts and cutting-edge software working together. No matter if you have 1 or 1000 locations we make it easier for local businesses to get found, get chosen, save time and communicate.

17/04/2026

Most marketing automation platforms treat every location like it's the same business. That's the problem. 🤔

Your downtown location needs different messaging than your suburban branch. Different customer behaviors, different peak times, different local competitors.

Smart marketing automation starts with location intelligence. ✨

Birdeye's Marketing Automation helps you build automation that adapts. Trigger campaigns based on local performance metrics. Scale personalization without losing your brand voice.

The result? Marketing that feels local while staying efficient. 🎯

23/02/2026

Visual storytelling on Yelp just got smarter! 📸

Jim Chappelle, Sr. Director of Business Development at Yelp, reveals how their platform is revolutionizing ad creation. Yelp's machine learning combines review snippets and profile photos to auto-generate and optimize ads over time.

Business owners, it's time to curate your visual narrative! Whether it's through Yelp directly or via partners like Birdeye, showcase your business authentically. Remember, user-generated content adds to your story too.

Think of your Yelp profile as your digital storefront. How will you merchandise it to captivate potential customers?

📽️: How AI, Search, and Reviews Work Together to Drive Business Visibility

Birdeye was just named to the G2 Best Software Awards 2026 — top 25 AI products globally,  #37 among all global software...
19/02/2026

Birdeye was just named to the G2 Best Software Awards 2026 — top 25 AI products globally, #37 among all global software companies.🏆

Not analyst picks.
Not paid placements.
Not a judging panel behind closed doors.
Just customers. ✨

To our customers who shared their experience, thank you.
To our birds building the future of agentic marketing, this is only the beginning.

If you’re leading marketing for a multi-location brand, Birdeye is built to help you outpace competitors, turn customer signals into action, and scale smarter with agentic AI working alongside your team.

Exciting news! We’re teaming up with Fund My Dental to deliver more growth for practices and more confidence for patient...
18/09/2025

Exciting news! We’re teaming up with Fund My Dental to deliver more growth for practices and more confidence for patients. 🦷

🔹 Birdeye helps dental practices attract new patients and grow through reviews, local search, and seamless patient engagement.
🔹Fund My Dental helps patients say “yes” to treatment with fast approvals, same-day funds, low fees, and simple admin.

Together, we’re making it easier for practices to thrive and for patients to access the care they need.

Google still owns the search game—but AI is changing the rules. From Map Pack to Gemini, Joanne Nichols of Google will s...
21/08/2025

Google still owns the search game—but AI is changing the rules. From Map Pack to Gemini, Joanne Nichols of Google will show you how to stay visible and win in local search’s AI-first era at Birdeye View 2025.

From search to strategy, the breakthroughs drop first at View: https://birdeye.cx/k11x4z

Agentic AI marks a new chapter in business innovation. Hear directly from Microsoft 's Eric Boyd at Birdeye View 2025 on...
20/08/2025

Agentic AI marks a new chapter in business innovation. Hear directly from Microsoft 's Eric Boyd at Birdeye View 2025 on how this technology is rewriting the rules of scale and strategy.

This isn’t just another event. It’s where marketing leaders unlock what’s next: https://birdeye.cx/w3r6xb

Beyond automation, purpose-built AI delivers relevance, accuracy, and speed, helping teams grow smarter with every locat...
11/07/2025

Beyond automation, purpose-built AI delivers relevance, accuracy, and speed, helping teams grow smarter with every location, every review, and customer interaction. ⭐⭐⭐⭐⭐

Check out the ultimate guide to understanding the applications of purpose-built AI for brands: https://birdeye.cx/8u4525

10/07/2025

Last year, we showed you how to Outshine, Outperform, and Outrank your competition with BirdAI.

This year? We’re back—bolder, smarter, and ready to help you take control in the era of AI.

🎥 Watch the highlights from Birdeye View 2024, then join us this September as we go even bigger at .

📆 September 9-10
🔗 Register now: https://birdeye.cx/33s24v

01/07/2025

This is what smart social looks like in 2025 🚀
Birdeye’s Social Publishing Agent is like a social strategist built into your platform: always on, always aligned.

✅ Learns your brand voice
✅ Understands your industry
✅ Finds the best time to post
✅ Auto-generates, schedules, and personalizes content by location
✅ Suggests visuals or creates them with AI

You go from a blank calendar to ready-to-publish posts. Just one click to finalize.

🎥 Watch the clip to see it in action.

We analyzed 150,000+ Google Business Profiles to uncover what actually drives engagement in a zero-click, AI-first world...
30/06/2025

We analyzed 150,000+ Google Business Profiles to uncover what actually drives engagement in a zero-click, AI-first world.

Here’s what the data shows:
✅ Verified profiles get 4x more views than unverified ones
✅ One review correlates with 80+ website visits and 16+ calls
✅ Recent photos drive up to 31% more direction requests

Your Google Business Profile is no longer just a listing. It’s a conversion layer.

🔗Read the full report for benchmarks, industry trends, and clear actions to stay ahead in 2025: https://birdeye.cx/klxsi4

Address

85 O'Riordan Street Suite 1. 02
Alexandria, NSW
2015

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+611300423618

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