07/04/2025
The hack on Super funds was pretty scary - I was locked out of my account via the website and the app for quite some time! But all good the next day, when I finally had access again. While the attack on superfunds was quite disruptive and worrying, it may have ultimately affected only a bare handful of accounts (no consolation for them, though!)
While the super funds will need to beef up security, it may be that most of us were OK because we have been doing the right thing already by...
1. Not reusing passwords between websites/accounts - especially important for passwords used to access our super funds, online banking, or other financial or shopping accounts.
2. Using a password manager so you can create unique/complicated passwords for each website you visit - without the drama and hard work. This does not mean a Word, text or Excel document! Nor does it mean a piece of paper or a 'special' Password Book!
And heed this final bit of advice from the linked article:
"... be on the lookout for potential scams that may target [you] in the coming days. Scammers have been known to exploit fear and confusion in the wake of data breaches to try to lure victims into giving away personal information or money.
"Anyone receiving messages purporting to be from their super fund and who wants to respond to them should call up their super provider directly, using a phone number from their website. **Avoid clicking links or phoning numbers listed in messages that purport to be from your super fund.**
"Anyone receiving messages they suspect are scams can report them to Scamwatch." https://www.scamwatch.gov.au/report-a-scam
Super funds may be missing a basic safeguard to protect retirement savings.