Poolpilots. We deliver Insights.

05/10/2015

Wir wünschen einen tollen Start in die Woche! How to use design thinking to make great things actually happen

How to use design thinking to make great things actually happen

01/10/2015

Design Disruptors Trailer - A documentary from InVision http://ow.ly/SQBp9

Today’s most disruptive companies have a new guiding principle: a fierce focus on customer-centric product design. DESIGN DISRUPTORS features an...

18/09/2015

How to host a successful design sprint | UX | Creative Bloq http://ow.ly/3ydemT

Solve digital problems by holding a product design sprint - Jonny Evans of Degree 53 explains how.

17/09/2015

"Das Management dieser Unternehmen macht Design zum festen Bestandteil der Firmenkultur ... und richtet seine Strategie danach aus."

Käufer lieben schöne und nutzerfreundliche Produkte. Anders ist der weltweite Erfolg von Unternehmen wie Apple, Bang & Olufsen oder Audi kaum zu...

14/09/2015

The experience your brand offers users is shaped by much more than your website and apps: policies, systems, and legacy technology can have as much...

10/09/2015

Golden Krishna makes the case that the best interface is no interface for better UX.

http://delight.us/conference/ Golden Krishna makes the case that the best interface is no interface for better UX.

31/08/2015

Brand Or Customer Experience: Who Leads, Who Follows? - Forbes http://www.forbes.com/sites/davidcooperstein/2015/08/11/brand-versus-customer-experience/

Lots of jokes start with a rabbi, and priest and an imam at either a bar, the pearly gates or in a park. All three venues are ironic for at least...

24/08/2015

“General Electrics is moving away from a model of exhaustive product requirements. Teams learn what to do in the process of doing it.”

11/08/2015

9 CAPTCHA Alternatives That Won’t Wreck Your UX http://ow.ly/3y6oLb

A great design mentality leaves no stone unturned, which is why we're offering up more user-friendly options for those pain-in-the-ass CAPTCHAs

24/06/2015

Dropbox's New Android App Is All About Invisible Design | WIRED http://ow.ly/3xZbDE

An exclusive look at how Dropbox designers put users at the center of the redesign.

19/06/2015

"you don’t need to jump into every new channel available": How to deliver standout customer support…on any channel http://ow.ly/OwF6u

Picture this: your customer encounters an issue. She checks your website to see if she can find an answer there. No luck. She checks out your...