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05/10/2026

Most companies pick a VoIP solution based on price.

But price is only part of the decision.

Reliability, integrations and deployment model still matter.

But now your communications platform may also be transcribing calls, generating summaries, analyzing conversations and routing customers using AI.

Which means there are three MORE questions I’d add to every VoIP evaluation:

→ Can we opt out of data sharing without losing features?
→ Is AI processing happening on-device or in the cloud?
→ Where does our data go & is it used to train models?

Because “AI-powered” can mean very different things depending on the vendor.

And when you’re dealing with voice data, especially in healthcare, finance, government or other regulated environments, those details matter A LOT.

At the end of the day, you need a platform that makes sense for your infrastructure, your compliance requirements and the team that has to manage it.

If you’re evaluating VoIP and aren’t sure where to start, DM me. I know some people who can help.

P.S. What matters most to you when evaluating a new VoIP platform?

03/10/2026

Choosing where your data lives is only half the question.

How it’s stored matters too.

File, object, and block storage are all built for different jobs.

File storage uses the hierarchy we’re used to:
Files live inside folders, and those folders can live inside other folders.

Object storage gets rid of that hierarchy:
Data is stored as individual objects, making it easy to scale.

Block storage works more like a hard drive:
It gives applications fast access to storage, which is why it’s commonly used for databases and VMs.

They’re all storing data, but how they do it makes a big difference.

P.S. What are you using in your environment?

03/10/2026

feels crazy that I’ve had this hanging over my head for 7 years and it’s FINALLY gone

What is routed access, and should you be using it in your next network design?Routed access is a specific design model.W...
01/10/2026

What is routed access, and should you be using it in your next network design?

Routed access is a specific design model.

When you use it right, it makes your network simpler, faster, and easier to scale.

Traditionally, campus networks follow the 3 tier model:

Access → Distribution → Core.

Here, all the routing happens at the distribution layer.

But in a routed access design, every access switch acts like a router.

Each access switch has a Layer 3 interface pointing upstream to the rest of the network.

Instead of stretching VLANs across the entire campus, traffic gets routed hop by hop.

Why would you use this?
- It scales better (no massive Layer 2 domains)
- Routing protocols converge faster than spanning tree
- More boundaries makes troubleshooting cleaner

When not to use it:
- Small networks - it can be overkill
- Legacy gear - not all switches handle full routing well
- Centralized policies -sometimes you want the control at distribution.

Routed access is less Layer 2.
But it’s not one-size-fits-all.

P.S. have you used routed access before?

29/09/2026

Your IT budget might be paying for the same tool 3 times without you even realizing it.

By the time you figure out what you’re paying for, your renewal window is already closing.

This is one of the most practical use cases for AI in IT.

AI can help you:

→ Find unused licenses + overlapping tools
→ Identify vendor consolidation opportunities
→ Draft RFPs + compare vendor responses
→ Calculate the true 3-year cost

The ROI can show up as early as your next renewal cycle.

AI gives your team the context to make a better decision BEFORE they spending weeks digging through contracts, spreadsheets, and vendor quotes.

P.S. are you using AI in your vendor renewal process yet?

27/09/2026

There’s nothing quite like walking out of a certification exam knowing you just failed it.

When I failed my CCNP, the FIRST thing I did was sit down and write out everything I could remember.

The questions I struggled with.
The topics I wasn’t confident in.
The things I knew I should have studied more.

If I could give you one piece of advice for taking technical certifications, it would be to do this while everything is still fresh.

The questions you were sitting there second-guessing yourself on?

That’s exactly where you need to spend your time studying for round two.

We talked about this and a whole lot more on the latest episode of Life in Uptime with Wendell Odom !

You can watch it using the đź”— in my bio.

P.S. What’s one study trick that got you through a really difficult certification exam?

25/09/2026

🫶🏼🫶🏼🫶🏼

23/09/2026

Companies are spending millions on AI infrastructure before they’ve figured out the architecture around it.

GPUs are only one piece of the system.

You need to move massive amounts of data to compute fast enough to keep GPUs busy... THEN have the network, orchestration, APIs, and telemetry to keep it all running.

That’s why I like thinking about AI infrastructure as a distributed data factory.

Data is constantly being pulled, moved, cached, processed, and served across the environment.

And every bottleneck along that path can leave very expensive hardware sitting idle.

If your organization is evaluating AI infrastructure vendors or trying to figure out what you need before you start buying, drop a comment or DM me.

It’ll be way cheaper to have the conversation now than realize six months later you bought the wrong stack.

22/09/2026

What happens to your AI workloads when a storage node goes down?

F5 + Dell tested exactly that.

An ADC, or Application Delivery Controller, sits in the traffic path between your compute and storage clusters and helps intelligently decide where requests should go.

So if a storage node goes down:

→ It detects the failure
→ Traffic moves to healthy nodes
→ Active S3 workloads keep running
→ With no action required from the client

BIG-IP is F5’s ADC, and they tested this exact scenario with a Dell ObjectScale storage cluster.

Read the full case study to see how BIG-IP handled the failure, how the architecture was set up, and how it impacted performance.

If you’re interested, you can check it out using the 🔗 in my bio!

P.S. did you know what an ADC was?

22/09/2026

IM READY

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