14/09/2022
We are proud to announce that Call Center Stats PRO version 2.3.8 has just been released!
Here is the changelog:
Added
Add installed and online versions in plugin administration page
Add option ot upgrade plugins to new versions from plugins administration page
Add wkhtmltopdf for Debian 11 to install script
Add Agent Gantt Diagram plugin
Add Transcription plugin via Deepgram
Add Call notes plugin
Add realtime_spy_leave_local_alone setting to not alter active channel on spy when its local, useful for systems with multiple pjsip devices with 98 and 99 prefix
Add AGENT_ text variables to compute formula to avoid errors if using them
Add COLUMN_REALTIME_AGENT support with variables to have custom agent availability reports fields: AGENT_CALLS_TAKEN,AGENT_CALLS_OFFERED,AGENT_CALLS_MISSED,AGENT_ACTIVE_CALL_DURATION,AGENT_ACTIVE_CALL_FROMQUEUE, AGENT_LASTCALL,AGENT_PAUSED_SINCE,AGENT_PAUSED,AGENT_PAUSE_REASON,AGENT_PENALTY, AGENT_QUEUENAME,AGENT_QUEUEMEMBER,AGENT_SESSION_START,AGENT_ACTIVE_CHANNEL,AGENT_CLID_NUMBER,AGENT_CLID_NAME,'NOW'
Add {SINCE} format to use momentjs time ago for values with unix timestamps
Add failed_calls and session_start to realtime agent status structure
Changed
Update menu for agent ranking , agent chart and multi report plugins
do reload on admin plugin when enabling/disabling
Create a polyfill for cache for system with no apc available
Update Agent Ranking and Multireport plugins menu configs to match new version
Updated bootstrap.css and boostrap.js to latest 3.x version available
Remove defer pauses when closing session to avoid stray computed unpauses on the following day
Use EffectiveConnected callerid num and names if available for realtime display
Allow to add realtime agent status columns based only on the queue member struct variables returned (no formulas), we can show for example 'pausetype'. To do: improve to use full variables and formulas, perhaps add session info to struct to calculate times
Update style on download/play and action buttons on ajax
Update style on custom actions buttons, allowed to use fontawesome/tooltips, etc.
Load enabled plugins plugin/plugin.js files automatically. This way we can have custom js code for plugins in an automated fashion
Fixed
Allow TIME_ON_XX to be used on formulas on Agent Availability report
Fix several undfined variable warnings (not errors)
Added missing dict_transfer description for Admin/Setup page
Fix typo on setdate
Allow password with ampersand and other symbols to be used (again)
Fix drill down on reports group by CLID
Fix drill down on multi report plugin
Fix realtime when no apc cache is set
Fix when loading license related pages in systems without plugins
Fix on plugin administration page when using pagination
