CEQUENS

CEQUENS Simple Solutions, Deeper Connections CEQUENS is a multi-award-winning communication solutions provider.
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We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations. Our product suite includes APIs such as SMS, WhatsApp for business, voice, and verification solutions. It aims to solve our customers’ unique problems and cultivate deeper human connections between businesses and individuals in every market we play. With 5 offic

e locations and 128+ direct network connections, CEQUENS empowers more than 1000 businesses in over 107 countries with faster, better, and stronger communication. CEQUENS is an ISO-certified and PCI DSS compliant company and is recognized as a Meta Business Partner as well as a service provider for Microsoft Teams Phone and WhatsApp Business.

05/09/2024

Have you noticed the riddles our KSA team has been sharing?

Can you guess which product release we're announcing next?
Stay tuned for an elevated form of communication by Planet CEQUENS coming soon.

We are thrilled to share that our very own Nermeen Sobhy and Stephen Ohito will be attending ITW Africa 2024 taking plac...
04/09/2024

We are thrilled to share that our very own Nermeen Sobhy and Stephen Ohito will be attending ITW Africa 2024 taking place on September 10-12 at Radisson Blu Hotel in Nairobi, Kenya.

Be sure to DM for an appointment.

Looking forward to groundbreaking discussions, transformative connections, and the birth of revolutionary ideas that will reshape the future of connectivity.

That’s a wrap on Seamless North Africa 2024!​​Thank you to everyone who visited our booth and attended our sessions.​​It...
03/09/2024

That’s a wrap on Seamless North Africa 2024!​

Thank you to everyone who visited our booth and attended our sessions.​

It was a pleasure connecting and discussing the road ahead for an AI-powered future.​

Until next time! 🌟

Team CEQUENS will be at WWC!​Visit us at Booth 79 in Room Jardin and let’s discuss the future of telecom together.      ...
03/09/2024

Team CEQUENS will be at WWC!​

Visit us at Booth 79 in Room Jardin and let’s discuss the future of telecom together.

Day 1 at Seamless North Africa has been a success! Thank you to everyone who stopped by the CEQUENS booth  -L12 today. ​...
02/09/2024

Day 1 at Seamless North Africa has been a success! Thank you to everyone who stopped by the CEQUENS booth -L12 today. ​

We've had incredible conversations and introduced our GenAI Platform to so many forward-thinking professionals.​

If you missed us today, there’s still time! We’ll be back tomorrow at the Egypt International Exhibition Center in New Cairo. ​

Feel free to DM us for an appointment!

Happening Now! Our very own Ahmed Shabrawy is discussing “Facilitating innovation and supporting contextual customer eng...
02/09/2024

Happening Now! Our very own Ahmed Shabrawy is discussing “Facilitating innovation and supporting contextual customer engagement: intelligent decisioning with machine learning and data analytics” in a lively panel discussion led by Inji Amr Borai, Vice President & Country Manager Egypt, Mastercard alongside Mahmoud Hamouda, Head of Strategic Initiatives, Banque Misr بنك مصر; Motaz Enany, Head of Data Analytics & Artificial Intelligence, First Abu Dhabi Bank Misr (FABMISR); and Jules Ferdinand P., Head of Cyber Risk Intelligence (Emerging Technology Risk), Insider Threat & Digital Asset Risks, BNP Paribas.

Greetings from Cairo!​Be sure to stop by booth  -L12 at Seamless NA, where we’ll be showcasing our latest innovation, Ge...
02/09/2024

Greetings from Cairo!​

Be sure to stop by booth -L12 at Seamless NA, where we’ll be showcasing our latest innovation, GenAI Platform. ​

Plus, don’t miss our Chief Research and Innovation Officer, Ahmed Shabrawy, in the panel discussion on Facilitating Innovation and Supporting Contextual Customer Engagement: Intelligent Decisioning with AI and Machine Learning.

Tomorrow’s the day and the power of the dot is at its highest!​To experience the energy firsthand, be sure to visit us a...
01/09/2024

Tomorrow’s the day and the power of the dot is at its highest!​

To experience the energy firsthand, be sure to visit us at booth H3-L12 at Seamless NA.​

The two-day event will be taking place at Egypt International Exhibition Center in We can’t wait to meet you!

If you haven't already, feel free to book a live demo by emailing [email protected]

Annnd it’s great to be back!​Join CEQUENS at WWC! Find us at Booth 79 in Room Jardin. We cannot wait to connect.​For the...
30/08/2024

Annnd it’s great to be back!​

Join CEQUENS at WWC! Find us at Booth 79 in Room Jardin. We cannot wait to connect.​

For the full story click here: https://hubs.li/Q02LRrMp0

CEQUENS is thrilled to announce our Silver Sponsorship in WWC 2024. The event is planned for September 18-20 in Madrid, Spain. See you there!

🌍 CEQUENS Is Making Waves Pakistan! 🌍We’re excited to bring you highlights from our recent roundtable in Pakistan! Held ...
29/08/2024

🌍 CEQUENS Is Making Waves Pakistan! 🌍

We’re excited to bring you highlights from our recent roundtable in Pakistan! Held at the Pearl Continental, the session centered around our AI-powered business scaling solution and its transformative potential to boost growth and revenue.

A big thank you to everyone who participated in the insightful discussions! Together, let's continue exploring AI-driven innovation for unparalleled business success.

Excited to share that our very own Ahmed Shabrawy will be weighing on Intelligent Decisioning with AI and Machine Learni...
29/08/2024

Excited to share that our very own Ahmed Shabrawy will be weighing on Intelligent Decisioning with AI and Machine Learning at this groundbreaking panel discussion at Seamless NA.​

Shabrawy will be talking about AI-driven strategies for human-centric customer engagement and real-time decision optimization.​

Make sure not to miss it.​

Let’s explore the future of AI!

Stop guessing and start selling. Emotion AI helps you understand what drives your customers so you can serve them better...
19/08/2024

Stop guessing and start selling. Emotion AI helps you understand what drives your customers so you can serve them better.

Learn all about Emotion AI in our new blog 👉https://hubs.li/Q02LfCQ60

Learn how Emotion AI can boost sales in modern business and build deeper connections with customers.

CEQUENS is oh-so-proud to have joined forces with baly!​We love partnering with brands that are rewriting the digital tr...
15/08/2024

CEQUENS is oh-so-proud to have joined forces with baly!​

We love partnering with brands that are rewriting the digital transformation narrative! ​

More to follow soon on how Baly achieved record-breaking conversions and elevated CX at warp speed!

CEQUENS wishes Pakistan a joyous and prosperous Independence Day!​To celebrate the spirit of unity and progress together...
14/08/2024

CEQUENS wishes Pakistan a joyous and prosperous Independence Day!​

To celebrate the spirit of unity and progress together, team CEQUENS Pakistan held a fun-filled Pre-Independence Day celebration at the office.

Check out our interview with George Gad, Head of Digital Media & Innovation Strategy at Care Direct here: https://hubs.l...
12/08/2024

Check out our interview with George Gad, Head of Digital Media & Innovation Strategy at Care Direct here: https://hubs.li/Q02KVlhN0

We’re excited to announce that we are back as Silver Sponsors at Seamless NA this year!​Don't miss this tech-forward eve...
08/08/2024

We’re excited to announce that we are back as Silver Sponsors at Seamless NA this year!​

Don't miss this tech-forward event taking place at the Egypt International Exhibition Center in Cairo from September 2-3. ​

We hope to connect with you there and introduce you to our newest release, GenAI Platform!​

For more information, click here: https://bit.ly/3WUO3zw

Introducing Microsoft Teams Enterprise Voice, a strategic asset for businesses looking to improve their communication op...
07/08/2024

Introducing Microsoft Teams Enterprise Voice, a strategic asset for businesses looking to improve their communication operational efficiency. For more information, check out our interview with Tamer Nassrawin, CEQUENS Director of Presales and Customer Solutions, here: https://hubs.li/Q02J1JRp0

Microsoft Teams Enterprise Voice empowers businesses to stay connected and competitive. Learn more about it in this interview.

Shopping for the right product can be tricky. ​AI tailors product suggestions for each customer.​But have you truly harn...
06/08/2024

Shopping for the right product can be tricky. ​

AI tailors product suggestions for each customer.​

But have you truly harnessed the game-changing powers of personalization to give shoppers the ultimate experience (and boost sales)? ​

Our  newsletter is packed with breakthroughs! Introducing our new holistic AI powered platform that supports 50  LLMs, a...
05/08/2024

Our newsletter is packed with breakthroughs! Introducing our new holistic AI powered platform that supports 50 LLMs, and taking a deep dive into how AI is evolving to understand human sentiment in our latest blog. Check it out now: https://bit.ly/3YArH7t

And a typical day at planet CEQUENS entails what exactly? Step into our HQ here https://hubs.li/Q02Jx3kr0               ...
01/08/2024

And a typical day at planet CEQUENS entails what exactly? Step into our HQ here https://hubs.li/Q02Jx3kr0

Ever wondered what goes on at planet CEQUENS? Spoiler alert: Get ready for great energy and big smiles, our secret ingredient to building deeper connections ...

It’s a proud time at Planet CEQUENS indeed!​"We're thrilled to launch GenAI Platform, seamlessly integrating advanced AI...
29/07/2024

It’s a proud time at Planet CEQUENS indeed!​

"We're thrilled to launch GenAI Platform, seamlessly integrating advanced AI into enterprise applications. With customizable, self-service integration, flexible AI app deployment, and access to over 50 language models, GenAI Platform accelerates AI adoption, driving innovation and operational efficiency. We look forward to seeing how businesses will harness AI to achieve their goals with our platform." Ahmed Shabrawy, CIO CEQUENS​.

Are you ready to be part of the GenAI revolution? Read the full story here: https://hubs.li/Q02HnWw70

What a wonderful life it is to work somewhere that values and rewards you!​Festive times at our Egypt Office where CEQUE...
28/07/2024

What a wonderful life it is to work somewhere that values and rewards you!​

Festive times at our Egypt Office where CEQUENSers gathered for the “Sales Top Achievers” Ceremony!​

A big congratulations goes out to Marwan Mekkawy Ahmed El-Deeb Nour Eliethy for their top DOT performance.​

Here’s to more wins and an everlasting family spirit!

Get ready to transform your customer interactions with our game-changing GenAI Platform! 🌟🚀 ​Are you feeling the transfo...
25/07/2024

Get ready to transform your customer interactions with our game-changing GenAI Platform! 🌟🚀 ​

Are you feeling the transformation? We certainly are! ​

"Our mission at CEQUENS is to simplify and enhance customer engagement through innovative solutions. CEQUENS GenAI Platform is a testament to our commitment to providing businesses across the region with the tools they need to thrive in the digital age." Karim Khorshed, CEO CEQUENS​.

For the full story click here 🚀✨https://hubs.li/Q02HVBh-0

The moment you’ve all been waiting for!​Unleash the future, today, with our new GenAI Platform!​Our platform allows you ...
24/07/2024

The moment you’ve all been waiting for!​

Unleash the future, today, with our new GenAI Platform!​

Our platform allows you to deploy AI agents, build RAG knowledgebases, and integrate seamlessly with custom tools and APIs.​

To learn more about how GenAI Platform can transform your business unlock the document here: https://hubs.li/Q02HnWzk0

Congratulations to EBank on their incredible win for the "Best Customer Centric Digital Transformation Egypt 2024" award...
22/07/2024

Congratulations to EBank on their incredible win for the "Best Customer Centric Digital Transformation Egypt 2024" award!

Starting their digital transformation journey in 2023, Ebank is a true CX pioneer.

We are honored to have been invited to celebrate with them. Truly a well-deserved success.

Ditch the "Can I help you?" script! AI-powered Next Best Actions are here to transform customer service and give each cu...
15/07/2024

Ditch the "Can I help you?" script! AI-powered Next Best Actions are here to transform customer service and give each customer exactly what they need. Read more 👉 https://hubs.li/Q02DR0v60

Stop guessing what customers want! Understand how AI and CPaaS can predict needs, personalize interactions, and skyrocket your customer experience.

10/07/2024

Introducing CEQUENS GenAI Platform
A one-stop platform with a slew of advanced GenAI capabilities designed to streamline workflows, enhance customer engagement, and seamlessly integrate with your existing tools. The future of enterprise starts now!

Stay tuned for more!

Every day is a cheerful day at our CEQUENS Pakistan office.
10/07/2024

Every day is a cheerful day at our CEQUENS Pakistan office.

Trust is key to successful partnerships. Learn how we're building trust in the global market amid growing security conce...
01/07/2024

Trust is key to successful partnerships. Learn how we're building trust in the global market amid growing security concerns 👉 Building trust with our global accounts and partners: https://hubs.li/Q02DGGl70

Learn how to build trust with global accounts and navigate data privacy regulations. See why CEQUENS customers are safe and secure.

Why choose WhatsApp Business API for your business communications? This blog article unravels the lucrative benefits for...
24/06/2024

Why choose WhatsApp Business API for your business communications? This blog article unravels the lucrative benefits for businesses, tap into it to explore: https://hubs.li/Q02Cp1Y20

Boost your business in 2024 with WhatsApp Business API. Discover compelling reasons to integrate it into your operations and leverage its potential.

Address

206 Office#4, One Central, Dubai World Trade Centre
Dubai

Opening Hours

Monday 09:00 - 16:00
Tuesday 09:00 - 16:00
Wednesday 09:00 - 16:00
Thursday 09:00 - 16:00
Sunday 09:00 - 16:00

Telephone

+20 (2) 22734506

Alerts

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