15/10/2026
Behind every seamless payment is a complex system that needs to work reliably. Today, we’re introducing Maxim Khliupin, Technical Support Engineer at Unipesa.
Here’s what he shared:
• Describe your role at Unipesa.
"I help troubleshoot technical issues, investigate transaction-related problems, and ensure the smooth operation of our payment solutions. I work with different products and integrations, collaborating with merchants and internal teams to identify root causes and find practical solutions. My goal is not just to resolve issues, but also to help prevent them from happening again."
• How long have you been at Unipesa?
"I joined Unipesa in March 2025. Since then, I’ve gained valuable experience working with diverse payment solutions and learned a lot about the technical and operational challenges of fintech across different markets."
• What is your favorite part of your job?
"I enjoy solving complex problems and figuring out what’s happening behind the scenes. Sometimes, the hardest part is connecting the dots between different systems, transaction flows, and technical details. Finding the root cause and turning a complicated issue into a clear solution is what makes the job rewarding for me."
• What sets Unipesa apart for you?
"The diversity of solutions and markets we work with. Every market has its own requirements, and every partner can bring a different challenge. This creates an environment where you’re constantly learning, adapting, and finding better ways to do things."
• Do you see any trends in the fintech industry that may pose a challenge? How do you see them being tackled?
"Globally, cybersecurity has already lost the battle. The focus must now shift to cyber resilience. No system can be guaranteed to remain secure forever, so the real challenge is building systems that can withstand attacks, contain their impact, recover quickly, and keep critical services running. In fintech, where every second and every transaction matters, resilience is essential."
• Is there something in particular about your industry that excites you? Why?
"I find it exciting to see how quickly payment technology evolves and enables businesses to operate across different markets. From online payment integrations to physical POS terminals, there’s a lot happening behind what seems like a simple transaction. I’m particularly interested in the technical side of making these solutions more reliable and efficient."
• Tell us something fun or interesting about yourself!
"Outside work, I enjoy team sports and snowboarding 🏂. I also hold driving licences for different vehicle categories, allowing me to drive everything from motorcycles to heavy trucks. I enjoy the variety and the opportunities to try new things."
Maxim’s focus on getting to the root of technical problems is an important part of keeping payment infrastructure reliable as Unipesa grows.
We’re glad to have him on the team!
