CORPORATE OVERVIEW
IPERA provides solutions and services for guest wi-fi hotspot anayltics, guest engagement apps, wi-fi splash portals, proximity marketing, telecom expense management (TEM), call accounting, unified communications software, interactive kiosk and digital signage solutions. IPERA customers include major companies from different industries such as financial services, enterprises, g
overnments, hospitality and health care industry. The company was founded in 2004, providing solutions and services to over 1,000 organizations
MARKET SEGMENTS
IPERA builds solutions that work with all verticals as well as governments and enterprises. Our solutions are highly customizable for any organization from different market segments. It has been applied to any of the following organization:
Financial Services – telecom expense management, digital kiosk, digital signage
Government – telecom life-cycle management, call accounting, digital signage, guest wi-fi management
Enterprises – telecom expense management, digital signage, guest wi-fi management
Healthcare – patient billing, HIS posting, wayfinding & directory kiosk, patient check-in, wi-fi analytics
Education – unified communications, wayfinding, student communication signage system, wi-fi management
Contact Centers – ACD reports, agent skill based report analysis, failed calls detection, resource analysis, quality management and customer collaboration
Service Providers – multi-tenant call accounting, customer communication & collaboration kiosk collaboration solutions
Hospitality – guest billing, PMS posting, admin billing, wayfinding & hotel directory kiosk, self-check-in, guest wi-fi management
