Avaya Middle East & Africa

30/01/2024

is helping organizations around the world to uplevel self-service, creating a friendlier, more efficient experience for their customers. Here's how you can use AI-powered virtual agents to transform your : https://www.avaya.com/en/services/ai-virtual-agent/

29/01/2024

Want to deliver better experiences for your customers and employees without disrupting your current operations? Here's how you can keep what’s working and add what’s needed to your : https://www.avaya.com/en/products/experience-platform-gen/

26/01/2024

🇮🇳 Happy Republic Day, India! 🎉 As you celebrate the spirit of unity and progress, we're proud to stand with you on this transformative journey. May the tricolor always fly high, symbolizing the strength of your diverse and vibrant nation. Jai Hind! 🙌

25/01/2024

Anything is possible when you're free to choose your own journey 🚀. With , you can move at your own pace by seamlessly adding capabilities to your existing platform. Your journey, your choice! 💡 Find out more here: https://www.avaya.com/en/solutions/innovation-without-disruption/

24/01/2024

Thank you to tahawultech.com for recognizing Avaya Edge as the Best Partner Excellence Program of the Year at the . Together with our partners, we’re helping our customers to choose their own journeys to experience innovation.

23/01/2024

Obtaining meaningful metrics poses a persistent challenge for many organizations. Here's how you can find ways to measure CX that enable action, analysis, and improvement: https://www.avaya.com/blogs/ai-powered-experience-management-solutions/

22/01/2024

Every business has its own unique journey. That's why we've made it easy to preserve existing investments while embracing cloud-based features on a timetable that suits your needs. Find out how here: https://bit.ly/4afY1zW

19/01/2024

فخورين بكوننا جزء من قصة نجاح شركة مياه والصرف الصحي بالمنوفية في مصر ونشكرهم على ثقتهم في اڤايا

بوابة أخبار اليوم الإلكترونية

18/01/2024

We've been named a Leader in The Aragon Research Globe™ for Intelligent Contact Centers 2024 for the 5th year in a row! Our Avaya Experience Platform with is revolutionizing contact centers, empowering virtual agents, & elevating . http://tinyurl.com/4kamf2kv

16/01/2024

Crafting your best experiences takes a skilled village capable of ideation, analysis, planning, design, and delivery. If you lack time or expertise—especially in , , and —our top team of ACES have the know-how to produce your perfect solution. Find out more here: https://www.avaya.com/en/services/avaya-professional-services/

15/01/2024

As you choose your path—whether it's premise, hybrid, or full —this whitepaper will help you consider the stability, security and control a premise-based solution can bring. Grab it here: https://bit.ly/3O3iHSj

11/01/2024

By 2025, 66% of service and support organizations will have reduced agent QA teams due to the application of , according to Gartner. Want to know how trends like this can inform your solution assessment? Grab the Market Guide here: https://bit.ly/48LbkXC

09/01/2024

Industry experts agree that when it comes to your solution, one size does not fit all. It’s crucial to have choices and a plan tailored to your business needs. That's where we come in: https://www.avaya.com/en/solutions/innovation-without-disruption/

08/01/2024

Want to deliver better experiences for your customers and employees without disrupting your current operations? See how you can keep what’s working and add what’s needed to your : https://www.avaya.com/en/products/experience-platform/

05/01/2024

Make your New Year Resolution to stay on the cutting edge of trends! Want to leverage to make customer journeys smoother, or learn how to create highly personalized experiences? Start right here: https://bit.ly/4aEA5GR

03/01/2024

كيف تكون إقتصاد التجربة وتأثير التكنولوجيا عليه بقلم نضال أبو لطيف #اڤايا، في صحيفة الشرق الأوسط

في حين يقف العالم على أبواب مرحلة اقتصادية جديدة حافلة بالفرص والتحديات على كل المستويات، بدأت ملامح «اقتصاد التجربة Experience Economy» في الاكتمال في عدد من الأسواق، في ظ....

02/01/2024

As we head into 2024, read about the key considerations and must-haves for your organization to stay competitive. Grab the exclusive whitepaper here: https://bit.ly/48hp3FP

01/01/2024

We enter the New Year with enthusiasm and determination. Thank you for being an integral part of our journey. Here’s to achieving greater milestones together.

28/12/2023

Why innovate? To drive better . How to innovate? Add capabilities to your on-premises solutions. Who can deliver on this? . Here's how: https://bit.ly/41r7noD

27/12/2023

Here's how we're working with Dubai Department of Economy and Tourism to create -powered experiences: https://www.avaya.com/en/about-avaya/newsroom/2023/pr-uae-231018/

26/12/2023

Want to manage the holiday haze? Here's how -powered contact centers can help with the holiday rush and beyond with speed, customer-centric innovation, and care:

AI-powered Contact Centers: Navigating the holiday rush and beyond with speed, customer-centric innovation…and care.

25/12/2023

It's the most wonderful time of the year! Season's greetings from the Avaya family to yours.

22/12/2023

Let's talk without the headache. Our solutions are crafted to meet you where you are—on-prem, in the cloud, or a mix of both. Innovation, simplified. Learn more at https://bit.ly/4765fUq

21/12/2023

Embarking on the journey to the requires a strategic compass. Here's how you find out where you stand today in terms of cloud readiness: https://bit.ly/3v9OB9d

20/12/2023

Here's how Avaya Experience Platform gives your customers the best possible experience while giving your business the freedom to choose the technology you need, when you need it: https://bit.ly/48tdTxt

19/12/2023

Sometimes, simply starts with a small transition. Your strategy needs to fit your current business model, not cause disruption. Here's how Avaya can help: https://bit.ly/41r7noD

18/12/2023

"Avaya’s diverse group of leaders has provided me with endless opportunities to grow as a professional and as an experience builder."
Find out more about , and how to get involved, right here: https://www.avaya.com/en/about-avaya/avaya-life/

17/12/2023

نقدم تعازينا و مواساتنا إلى شعب الكويت بوفاة صاحب السمو الأمير الشيخ نواف الأحمد الجابر الصباح. نسأل الله أن يرحم روحه الطاهرة ويسكنه الجنة.

16/12/2023

We wish the people of a very happy National Day. We're proud to contribute to the country's vision of becoming a global pioneer.

نتمنى لشعب البحرين عيد وطني سعيد. نحن فخورون بالمساهمة في رؤية البلاد لتصبح رائدة عالمية