Shipping & Returns
Shipping Policy
* All International shipment of our company are handled by Air International Express Mail Service Company. Usually, You can get your order within 12-18 business days delivery. Subjected to the country you're in may expect delayed.
* All international shipping's of our company are shipped via express mainly in retailing, you might need to top up freight charge d
epends on where's your country. while for wholesaling, Please contact us now,You will get great discount offering that could save more money.
* The parcel can be tracked at the express website http://www.ems.com.cn/english-main.jsp after you get the tracking number. and all orders will be insured for the full purchase amount. Return & Exchange Policy
* We are committed to your complete satisfaction. All ordered items here are closely to the word here "what you see on our website are what you get in 18days".Before enjoying easy exchange & return policy,You must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition and not used, modified or damaged, with all accessories in box.
* All ordered items are the right items you pick here. We promise you of the right order package.So if returning right items for a refund: all returned items are subjected to a restocking fee. It is Shipping and handling charges are non-refundable.
* If you want return or exchange order package,We do not cover the shipping cost. So you will be responsible for the shipping and handling costs. Additionally, we recommend that you insurance for your own protection, as we cannot be responsible for lost shipments.
* We will email the shipping address to you after you get our feedback here!All returned merchandise should be sent to the shipping address! Friendly Notice
* The shipping & return policy is accordance with the Law in effect 01/01/2010.
* If you did not receive your tracking number more than 7 days after you placing the order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders' tracking.
* You must contact us before sending the items back. All items sent back to us must be in their original condition and not used, modified or damaged, with all accessories in box. FAQ
Q:How would I pay for the products? A:You can use credit cards and debit cards for purchasing. At the moment, we accept those card payments via Payease. And we also accept PayPal. Q:Is this safe to use my credit card buying on your web site? A:Yes, it is. We will issue you invoice via paypal and we will send the items within 7days upon receiving payment. (subjected to stock availability)
Q:How long would it take to receive the product I paid? A:It takes 48 hours (Mon-Fri) to dispatch an order after we receive your payment. Standard post will take about approx 14 working days to reach your destination subjected to the country you are in.. Q:If I am not happy about the product, can I return it and get my money back? A:Yes, you can. We have a guaranteed 7 days return policy. Please returen it with original packaging. If you have any other questions, please send us your enquiries via our email [email protected]
