16/01/2026
🚀 We’re Hiring
Technical Support Engineer (Arabic and English Speaker)
📍 Location: Abu Dhabi, UAE
We are seeking a skilled and customer-oriented Technical Support Engineer (Arabic and English Speaker) to join our team in Abu Dhabi. The ideal candidate will provide high-quality technical support, ensure timely issue resolution, and deliver an excellent client experience in a dynamic, client-facing environment.
Key Responsibilities
Provide advanced troubleshooting and technical support to customers for products and services via phone, email, and remote access tools
Act as the primary point of contact for technical inquiries, ensuring timely and effective solutions
Accurately log customer issues, root causes, and resolutions
Assist customers with product setup, installation, and configuration
Guide clients on system usage, features, and best practices
Work closely with engineering and product teams to resolve complex technical issues and share customer feedback
Monitor client systems, perform proactive maintenance, and help prevent potential downtime
Key Requirements
3+ years of experience in a technical support or similar role
Strong troubleshooting skills in hardware, software, operating systems, networking, and device configurations
Good understanding of networking protocols (TCP/IP, DNS, HTTP, VPN) and remote troubleshooting tools (TeamViewer, Remote Desktop)
Strong communication skills with the ability to explain technical concepts clearly to non-technical users
Bachelor’s degree in Computer Science, Information Technology, or a related field
Fluency in Arabic and English is required
Submit your application online via our official website: www.streamax.me
