09/02/2026
OFFICIAL PUBLIC STATEMENT
09 February 2026
One Brand. One Team. Leaving No One Behind.
Ilitha Telecommunications wishes to provide clarity and reassurance to our customers and communities following misleading information currently circulating in parts of Ward 48, Ward 20, and surrounding areas in Mdantsane.
Recent claims suggesting that Ilitha is moving or encouraging customers to join Fibretime, or any other Internet Service Provider, due to the entry of a new ISP or recent network outages are entirely false.
Ilitha Telecommunications has no partnership, agreement, or affiliation with Fibretime or any other ISP for the migration, transfer, or handover of our customers. We remain a fully independent service provider, operating exclusively under the Ilitha brand.
We are also aware of reports of individuals falsely presenting themselves as Ilitha representatives. To protect our customers, please note:
• All official Ilitha agents wear Ilitha-branded clothing
• All official Ilitha agents carry valid company identification
If you are approached by anyone claiming to represent Ilitha and you are unsure of their legitimacy, please contact us directly through our official Ilitha communication channels for verification.
We acknowledge that recent network outages have impacted some areas. These disruptions are largely the result of external factors, including infrastructure vandalism, power interruptions, and unforeseen technical incidents. Our technical teams are actively working to restore services, resolve faults, and strengthen the resilience of our network to prevent future disruptions.
Ilitha Telecommunications deeply values the trust placed in us by our customers. We remain committed to transparency, service excellence, and open communication as we continue to serve our communities.
We thank you for your patience, understanding, and continued support.
Ilitha Telecommunications