ASAP Garden Route

ASAP Garden Route Customer Care & Sales Solutions Software, Internet, Voice Solutions, Roof Sheeting, Ground Works

28/03/2023

Customer Service and Sale Solution

Automation
From simple admin tasks to more complex process, automation allows your team to work smarter & faster whilst improving efficiency & eliminating mistakes. Let your team focus on work that drives revenue.

Advanced AI Technology
Utilize this across all your channels of communication.

Auto Reminders
Set automatic reminders to alleviate to do lists & provide consistent interactions with your customers.

Auto Reply
Automatically reply to emails & direct messages through all channels, to allow you to follow up flawlessly, never miss a single customer again.

Automated Workflows
Create automated workflows based on a series of pre-defined business rules where human tasks or documents are routed between people or the system.

Automatic follow-up SMS
Send automatic follow up SMS, helping you to save time, deliver a better customer experience.

Automatic File Synchronization
Automatically upload your call recordings and uploaded files through to Amazon S3, Microsoft Azure or Google Cloud.

Complete API
Our 2-way open API allows us to integrate with any software with the same capabilities. Giving you more information in one place.

Knowledge-based articles
Create powerful knowledge-based articles to allow your customers to get answers to their questions quickly.

Omnichannel Self-Service
Automatically upload your call recordings and uploaded files through to Amazon S3, Microsoft Azure or Google Cloud.

Pre-canned responses
Create pre-written templates for customer support, sales & marketing. From traditional phone & email channels right across social media channels to Reply faster & boost customer satisfaction.

Powerful Rules Engines
Create your own custom intuitive business rules & workflows without coding logic. Increase efficiency & productivity whilst giving your business agility.

Webchat Prompts
Proactively prompt your customers to initiate a live chat based on the page they’re visiting.

Customer Service and Sales SolutionTake your sales team to the next levelAll the tools to allow your sales team to spend...
28/03/2023

Customer Service and Sales Solution

Take your sales team to the next level

All the tools to allow your sales team to spend more time selling & less time on repetitive admin work & with full visibility of your pipeline, you will never lose a prospect again.

Most Loved Features:

Kanban view of your leads & opportunities
Customized lead lists with lead status
Integrated phone & email
Template Responses
Electronic Signatures

Customer Service and Sales SolutionWorld class service starts here!Empowering your staff to provide world class customer...
28/03/2023

Customer Service and Sales Solution

World class service starts here!

Empowering your staff to provide world class customer service anywhere! Manage high volumes of customer queries across all your channels effortlessly!

Most Loved Features:
Single view of customer
Advanced real time reporting suite
Coach you staff from anywhere
Chatbots and automation
Tickets

Customer Service and Sales SolutionSimple to useSay goodbye to long training programs, We have designed to be easy to us...
28/03/2023

Customer Service and Sales Solution
Simple to use

Say goodbye to long training programs, We have designed to be easy to use, reducing training costs whilst providing a better experience to both your staff & your customers.

Not only that, because you don’t have to log in to multiple systems to communicate with your client’s, we’ve made this a reality! Navigating your way around a clients account as never been easier.

And best of all, every aspect of us is customizable to meet your needs with easy to use tools. We also provides a complete open API allowing two-way communication to any existing systems & reporting platforms.

Within your customers record you can:

Update customer information.
Add a manual workflow.
Add or download an attachment. Add notes.
Make a phone call. Send a text message.
Send a letter. Set a reminder.
Add a call back / task.
Add an opportunity.

Customer Service and Sales SolutionLead TrackingNo more excel spreadsheets or reminders in your diary!We help you to org...
28/03/2023

Customer Service and Sales Solution
Lead Tracking

No more excel spreadsheets or reminders in your diary!

We help you to organize & stay on top of your leads & opportunities with a simple Kanban style layout. This tool is customisable allowing it to fit around your own sales process.
Organise & move your leads along your sales funnel.

You can even add reminders to make sure you don’t forget important tasks, a call back to follow up or even set a task for someone else within your organisation to follow up on something on your behalf. Every single conversation is tracked so you will always know where you are with your customer

You’ll know your companies’ opportunities at a glance & if a staff member leaves, the information doesn’t leave with them! We also offer lead tracking reports by ‘agent or team’ allowing you to compare & contrast so that no opportunities get missed.

And if you are running any advertising campaigns, we can pull your leads through to the system with the all the information that was submitted.

Customer Service and Sales SolutionTake your business tothe next level with ourcomplete customer care& sales solution. W...
28/03/2023

Customer Service and Sales Solution
Take your business to
the next level with our
complete customer care
& sales solution.

Whether you’re already an established business or a small start-up, having a CRM can bring huge benefits to your business helping you to improve customer relationships.

Do you want to improve communications with clients?

Do you want to boost productivity for you or your staff?

Do you want to have better tools to support your business or staff?

Do you want to grow your business & increase efficiency?

Do you want access to real time reports to help better understand your business?
Do you want to automate time consuming admin tasks?

Top reasons our customers choose us.

Complete Omnichannel.
We understand the challenges of running in business in the modern world. Your customers want to contact you at a time that suits them & they want to contact you through their preferred communication channel. That’s why we have built a platform that makes communicating with customers a much simpler process.

Our CRM can help you by bringing all your calls, texts, emails, live chats & social media into one unified interface

Address

8a Ring Road
George Industria
6529

Telephone

+27833717351

Website

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