13TEN Contact Centre

Name: 13TEN Contact Centre
Address: 24 Meridian Drive, Umhlanga, Durban, ZA
Telephone: +27318169084

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13TEN Contact Centre

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At 13Ten Contact Centre, we’re not just a team; we’re a community dedicated to delivering an outstanding working environment filled with Love, Inspiration, Resilience, Empowerment & Integrity.

13/06/2026

⚽🇿🇦 Response Goes World Cup Crazy! 🇿🇦⚽

The spirit of the beautiful game took over Response as our teams came together to celebrate the World Cup in true South African style! 🎉🎺🏆

From colourful outfits and team jerseys to waving flags and blowing vuvuzelas, the energy was electric throughout the office. 🇿🇦🔥 Employees got involved in the fun by dressing up, showing off their team spirit, and taking part in exciting soccer ball challenges and games. ⚽🙌

At Response, we believe that creating memorable moments together helps strengthen teamwork, boost morale, and bring our people closer together. Thank you to everyone who participated and made the day such a success! 💙💚

Who do you think will lift the trophy? 🏆⚽

🇿🇦⚽🎺🏆🎉

01/06/2026

⚽🏐 Changing Lives in Motion! 🏐⚽

At Response, we believe that a healthy body fuels a healthy mind 💙💛

As part of our commitment to making a meaningful impact in our communities, we recently visited Ekuthuleni Primary School in KwaMashu, a school serving over 2,000 learners, to donate much-needed sports equipment and support the development of young talent.

Seeing the excitement, smiles, and enthusiasm from the learners reminded us why giving back matters. Through sport, children learn teamwork, discipline, confidence, and resilience — skills that extend far beyond the playing field. 🌟

🏆 Equipment Donated:
⚽ 30 Soccer Balls
🏐 10 Netball Balls
🥅 4 Soccer Nets
📋 1 Coaching Board Set
🚩 2 Referee Flags
👕 2 Captain Tags
🎒 1 Kit Bag
🏃 1 Multi-Training Kit
🔶 21 Netball Bibs
🔴 30 Girls’ Football Bibs
🔵 40 Boys’ Football Bibs
📣 2 Vuvuzelas
🔧 2 Ball Pumps

Together, we’re helping create opportunities for learners to stay active, build confidence, and reach their full potential. 💪✨

A heartfelt thank you to the staff and learners of Ekuthuleni Primary School for welcoming us so warmly. Here’s to inspiring the next generation, one goal, one game, and one child at a time. ❤️

⚽🏆📚💙

11/05/2026

Celebrating the incredible women who power Response! 🌸✨

This Mother’s Day, we launched our "Empower Her" campaign, asking our team to nominate the women among us who truly embody the value of Empowerment. The stories shared were a beautiful reminder that motherhood and leadership often go hand-in-hand, fueled by grace, strength, and selfless dedication.

Here are a few highlights from our "Empower Her" nominations:

👑 Nokuphila (Agent): A "twin mom who puts everyone around her first," Nokuphila is recognized for being "focused and driven," always willing to go above and beyond without ever needing to be managed.
🌟 Nonhle (Team Leader): Celebrated for her "remarkable ability to understand each individual," Nonhle guides her team with wisdom, helping others "grow with confidence" and reach their full potential.
💖 Manushka (Team Leader): Described as a "wonderful soul," Manushka creates a "safe space for everyone" and shows exceptional dedication to her entire campaign.
⚓ Nonsikelelo (Facilities): Known as the "Anchor to so many," Nonsikelelo leads with "inclusive and unconditional" love, teaching us to handle life’s pressures with "Grace and Hope."

To all the mothers, mother figures, and "Mothers of the Nation" within our halls—thank you for leading, loving, and empowering us every single day.

Happy Mother’s Day! 🕊️💐

05/05/2026

🎉 Celebrating Excellence at the April Quarterly Awards! 🏆✨

What an incredible day celebrating the stars of Response BPO! Our team gathered to recognize the outstanding performance and pure dedication that keeps us moving forward every single day. 💼❤️

Beyond the achievements, can we talk about the looks? Everyone showed up dressed to the nines! From sharp suits to stunning outfits, the team truly brought the glamour to match their hard work. It was wonderful to see everyone looking great and celebrating together in style. 🥂👗👔

A massive thank you to everyone who showed up, showed out, and continues to raise the bar for excellence.
Let’s keep this incredible momentum going as we head into the next quarter! 🔥

16/04/2026

🎉 Birthday Surprise & Delight at 13TEN powered by Response BPO! 🎂✨

Another week, another round of smiles and celebrations! Some of our team members celebrating their birthday this month got the chance to spin the wheel of fortune and walk away with some fantastic prizes! 🎡💰

We love taking a moment to recognise and spoil our amazing people – because you make Response BPO shine every single day! 🌟

A huge shoutout to our lucky birthday stars this week! 🥳

03/04/2026

🐰🥚 HAPPY EASTER WEEKEND, 13TEN powered by Response BPO FAM! ✨🌸

From the bunny-ear squad turning the office into a full on Easter party (yes, we see you rocking those purple ears and goofy glasses 😂), to every single one of you who brings the energy, the smiles, and that 13-out-of-10 vibe every day; this message is straight from the heart!

We hope your weekend is loaded with:
🍫 Mountains of chocolate
🐣 Epic egg hunts (office-style or family-style)
😄 Non-stop laughs and good times with the people who make you smile
🌷 All the colourful, happy Easter magic you can handle

You make this call centre feel like family. ❤️
Whether you’re on the phones, supporting the team, or just being your awesome self — thank you for making every day brighter!

Wishing you a super sweet, hoppy, and egg-cellent Easter filled with joy and all the good vibes! 🐰🥕💛
Drop a 🐣 or 🍫 below if you’re feeling the Easter spirit!

From your 13TEN powered by Response BPO family — have the best weekend ever!

🍫🐰✨

30/03/2026

🎉 Winsday Winners Spotlight – Last Week’s Champions! 🏆✨

We’re thrilled to celebrate the outstanding individuals who went above and beyond at 13TEN powered by ResponseBPO! 🎉🎊

From delivering exceptional service to showing true dedication and smashing targets, these stars made a real impact. ✨🏆
A massive congratulations to all our Certificate of Excellence recipients and Top Performers!

Your hard work, positive attitude, and commitment to excellence continue to inspire the entire team. You truly embody what it means to be part of the ResponseBPO family. 🫶

Thank you for raising the bar every single day – keep shining bright! ⭐️
We’re so proud of each and every one of you! 💪❤️

09/03/2026

🎉 Big congratulations to our amazing new Organisational Development Facilitators at 13TEN powered by Response BPO! 🎉

Shoutout to Mbalenhle Ayanda Wanda (Mbali) 💛 and Athenkosi Ndelemani (Athi) 🔥 for stepping up into these incredible roles in our Learning & Development team!

In just 10 months, Mbali has shown what real momentum and purpose look like — from Product Trainer to empowering leaders with the tools to shape culture, boost performance, and grow sustainably. Her vibe? Empower all the way! 💪✨

Athi’s journey screams Resilience — starting as an Agent, climbing through Floor Support and Product Trainer, proving that perseverance and grit pay off big time. His operational wisdom is set to make learning initiatives practical, relatable, and game-changing! 🚀

Growth at Response BPO isn’t linear — it’s personal, earned, and totally possible. 🏆
Together, Mbali and Athi are bringing complementary strengths, passion for development, and a shared mission to strengthen our leadership ecosystem. 🌟

Join us in celebrating these inspiring colleagues! Your journeys motivate us all. Who’s ready to level up? 🙌

24/02/2026

What an incredible milestone for 13TEN powered by Response BPO! 🌟
Our very first pilot group of the Emerge 12-week leadership course has officially graduated! 🎓

These amazing Team Leaders have completed an empowering journey focused on:
• Leading Self 💪
• Leading Others 🤝
• Leading Performance 📈
• Leading with Love ❤️

The highlight? Each leader crafted their personal Leadership Promise – a heartfelt commitment to bring everything they’ve learned into their everyday lives and teams.
Proud doesn’t even begin to cover it… look at these shining stars lighting up the room! ✨
Here’s to emerging stronger, kinder, and more impactful every single day.
The future of leadership at 13TEN looks brighter than ever! 🚀

Big congrats to our Emerge pioneers – you’ve set the standard! 👏

17/02/2026

Another Valentine’s Day, another reason to say thank you. 💕

Last week our 13TEN powered by Response BPO family turned the office into a sea of red - because when you answer calls with love every single day, why not wear it too? 💃🥰

From the first ring to the last, we believe love isn’t just for February… it’s the heartbeat behind every conversation, every smile, every solved problem. ☎️📞🌹

To our team: you make Durban proud.
To our clients: you make us better.
And to love: thank you for being our quiet every day superpower. ❤️

At 13TEN powered by Response BPO - our people live the values every day of the year! 💥💕💌

Address

24 Meridian Drive, Umhlanga
Durban

Telephone

+27318169084

Website

https://www.13tencontactcentre.com/

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