AfterGlow Productions - Brett and Lori Burnett

09/03/2026

If it is not broken, do not fix it" sounds reasonable until you realise the report that takes two days could take twenty minutes, and the software nobody questions stopped receiving security patches a year ago.

Stagnation and stability look identical from the inside. Read the full article to find out what a fresh look at your technology actually uncovers.

The most expensive inefficiencies in a business are rarely dramatic. They are the report that takes two days to compile manually when a modern tool would produce it in twenty minutes. They are the approval process that runs through three email chains because nobody has set up a shared workflow syste...

09/02/2026

💾 Fun Fact!
Ever wonder why the Save button still looks like a floppy disk?
The floppy disk became the universal symbol for saving files decades ago—and even though many younger computer users have never actually used one, the icon stuck!
It’s a perfect example of how old technology can leave a lasting mark on the digital world. 💻

09/01/2026

Picking the cheaper IT quote feels like a win until someone qualified looks under the hood. Fake security coverage, no strategic planning, and helpdesks that can't resolve complex tickets are what often sit behind a low monthly rate. The cleanup costs more than the second quote would have.

Read this before your next IT decision.

A network migration looks finished when staff can log in and files are accessible. A server setup looks finished when email flows and the shared drive appears. A security rollout looks finished when the antivirus icon shows green. But none of that tells you whether the work underneath is sound.

08/31/2026

Thinking about wiping your computer for a fresh start? Before you hit reset, make sure you know what "Keep my files" actually keeps because it might not be everything you think.

Read our latest article to find out what a factory reset really does, and what to do before you start.

When you factory reset a Windows PC (sometimes called a reformat), you’re given a choice: keep your files, or remove everything. It sounds straightforward, but the “keep my files” option trips a lot of people up. It doesn’t mean your computer stays as it is with a light tidy-up.

08/27/2026

Many small businesses lose contracts before anyone looks at their work. A security questionnaire arrives at renewal or tender time, the answers aren't there, and that's the end of it. The businesses winning bigger contracts aren't necessarily more secure.

They're just better prepared on paper. Are you?

The questionnaire a client sends is rarely about whether you have antivirus software. It tends to go further: written security policies; evidence of multi-factor authentication across your accounts; documented backup and recovery procedures; confirmation that staff have received security awareness t...

08/26/2026

Can you spot the two differences in this photo 👀
Hint: its nothing to do with the time of year.

Leave your guesses in the comments!

08/26/2026

💻 Fun Fact of the Week!
The first email was sent all the way back in 1971—long before email became part of everyday life.
What started as a simple test message between computers helped pave the way for the instant communication we rely on today.
Technology sure has come a long way in 55 years!

08/25/2026

Most businesses have a backup. Far fewer have a backup that anyone has actually tested. This article walks through what happens when a laptop fails five days before a tax deadline and the USB drive sitting in the drawer turns out to be months out of date.

If you cannot say with confidence that your backup is running and your data can be restored, it is worth a read.

Most small businesses do have some form of backup. The problem is not that they have nothing but that what they have has never been verified. In this case, it is a USB drive. The last time it was actually plugged in was months ago. Several months of client work since then exist only on the failed dr...

08/24/2026

Taking on a business partner means making some decisions you might not have thought about yet. What systems do they bring? What should they have access to on day one? And if the partnership ever ends badly, who controls the domain name, the CRM, and the social media accounts? Worth reading before day one.

Your new partner has been running their side of things somehow, and they are bringing those habits with them. Maybe they use a different accounting package, a different email platform, or a CRM you have never heard of. Before the first day, someone needs to make a call on which systems the business....

08/20/2026

The front desk computer in most small businesses has been touched by staff, clients, and delivery drivers, has saved credentials for a dozen systems, and has never been formally reviewed by anyone.

It is one of the most exposed devices in the building, and it rarely makes the IT checklist. Our latest article explains why that needs to change.

The receptionist uses it, but so does the manager who needs to “just quickly check something,” the sales rep covering the desk at lunch, and occasionally a client who has been handed the keyboard to type in their own details. Because it belongs to everyone, it effectively belongs to no one, and ...