10/15/2026
Before giving an AI agent a task, ask: could someone on your team follow the instructions you’ve written for it?
That was one of the practical points our Operations Manager, Edwin Arenas, covered in GrowthGenie360’s Community Connect session on AI agents vs. chatbots.
An agent needs a defined goal, access to the right information, and clear boundaries. Documenting the process helps you see what you’re ready to delegate and where the steps still need work.
Edwin also shared a sensible starting point: choose a small internal task, such as summarizing pending work, where your team can check the results and make adjustments.
The session covers these foundations alongside examples of handling leads and managing appointments.
If you’re exploring AI for your business, this is a must-watch!
*️ This session was recorded live on August 26, 2026 inside our FB ...