Platinum Communication Solutions

Platinum Communication Solutions Modern business communications with a local, personal touch. No cookie-cutter telecom. No disappearing support team.

VoIP, Business SMS, Contact Center, Unified Communications and hands on support for East Texas businesses.

Nobody likes waiting on hold. 📞With our callback feature, your customers can hang up, keep their place in line, and rece...
09/29/2026

Nobody likes waiting on hold. 📞

With our callback feature, your customers can hang up, keep their place in line, and receive a call when someone is available.

Less frustration for your customers. Fewer abandoned calls for your business.

Want to know if it would work for your office? Call Platinum Communication Solutions at 903-405-3445.

09/24/2026
📞 Have You Met The Phone Lady?
09/24/2026

📞 Have You Met The Phone Lady?

Your business may need more but that doesn’t mean you need an oversized, overpriced system.PlatinumCS brings your calls,...
09/23/2026

Your business may need more but that doesn’t mean you need an oversized, overpriced system.

PlatinumCS brings your calls, texts, website chat, email, and social messages together in one place with solutions tailored to how your business actually works.

Enterprise capabilities. Small-business pricing.
Message us to learn what’s possible for your business.

If your phone system is sending calls to the wrong person, the wrong extension, voicemail too soon, or nowhere at all… t...
09/17/2026

If your phone system is sending calls to the wrong person, the wrong extension, voicemail too soon, or nowhere at all… that’s not a small inconvenience.

That’s lost business 🚨

And if you’ve reported the problem more than once and your provider still hasn’t fixed it, the problem may not be your phone system anymore. It may be your provider.
At Platinum Communication Solutions, we fix the messy stuff — call routing, auto attendants, forwarding, voicemail, devices, network issues, and the little configuration problems that make customers think you’re unavailable when you’re not.

📞 Your business phone system should help you capture calls, not lose them.

Address

3310 S Broadway Avenue Ste. 104
Tyler, TX
75701

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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