Zendesk

Move beyond deflection. Deliver real resolutions with self-improving AI agents that learn, adapt, and outperform, on every channel, on any platform.

Follow us on LinkedIn: https://www.linkedin.com/company/zendesk/ Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over tele

phony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.

08/14/2026

Just 283 days until takes over Seattle Convention Center — but who’s counting? 🤓

07/31/2026

Puppy yoga is more about puppies — and less about yoga. 🤭🧘🏻‍♀️🐶🐾

06/29/2026

Next-level teams. Next-level service. 🏀

We're partnering with the Warriors, Valkyries, and Chase Center to make every fan experience faster, smarter, and more seamless. 🏆

06/18/2026

Closing our laptops: ✅
Taking part in : ✅
Coming back rested and recharged: ✅

💚

05/15/2026

AI agents that learn in motion — so your service keeps pace wherever your customers go.

Traveling to ? Spot Zendesk across Denver International Airport and see self‑improving AI in action: https://zdsk.co/4doUFNj

04/01/2026

More self-aware than your ex. 👀 Self-improving AI agents are here.

03/26/2026

We’re thrilled to welcome the Forethought team to the Zendesk family.

We’re changing how AI agents reach customers — introducing Forethought AI Agents by Zendesk: best‑of‑breed, self‑improving agents that run natively in Zendesk and extend across any platform so teams can plug powerful AI into their existing stack without ripping and replacing. This accelerates our roadmap and delivers faster resolutions, sharper automation, and more choice for organizations adopting agentic service.

Read the announcement: https://zdsk.co/47W6N6B

03/16/2026

, AI style: Zendesk CEO Tom Eggemeier writes about how he built an AI scouting app with his son to show why leaders should code, not coach, from the sidelines: https://zdsk.co/4brDlGr

03/11/2026

We have signed a definitive agreement to acquire Forethought, which will take 's ability to learn from every interaction and will amplify it across every channel and platform. Read more: https://zdsk.co/4uhllY1

12/31/2025

Phone trees are out. Intelligent voice is in.

Cloud contact centers are the launchpad for Voice AI that understands intent, carries context, and knows when to hand off to a human. See how AI-first CCaaS is powering faster resolutions, happier customers, and smarter service at scale in this Zendesk Insights blog:

Article • 5 min readHow cloud contact centers are powering the future of voice AIVoice AI is creating experiences that are streamlined, personalized, and efficient. By embracing an AI-first approach, businesses can deliver intelligent support at scale.Neil WeldonVice President, Product Management,...

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