Console, Inc

Console is an AI-Native ITSM, built to help teams automate support and shift from doing the work to managing the system that does the work for them.

From password resets to access requests, Console handles 60–80% of support requests directly.

07/22/2026

A vast majority of AI pilots fail. The reason may have more to do with how they’re set up than the power of the underlying technology.

https://www.console.com/blog/cio-report-series-why-a-vast-majority-of-agentic-ai-investments-still-fail/

07/09/2026

A six-month evaluation is great… if you want a decision based on twelve-month-old data. That's why the IT leaders actually moving at the speed of AI run their pilots in weeks.

Here's the 30-day framework.

Learn how IT leaders at GitLab, Zip, Cloudflare, and Cursor evaluate AI agents in 30 days, measure ticket deflection, and avoid long RFP cycles.

07/07/2026

The future of ITSM isn’t the only thing we shipped in H1. Here’s just a portion of what the team’s already launched this year.

Address

140 New Montgomery Street
San Francisco, CA
94105

Website

https://console.com/

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