05/08/2026
A rare double post. But in 2026, if it’s not working, use that frustration to drive curiosity that enables iteration:
PIVOT!
I’ve mentioned this previously. We’ve all done it. But where is the line between adjusting, pivoting, and changing? Is it a linear process?
In my experience, it is an organic process. As TALOS, we opened 5 weeks ago. One piece of hardware. Solving one problem. From one angle.
Since then, we added a second use case and are now on our third or 4th viewpoint for our initial product offering: a Dot on your expensive tools.
Started as: Know who has what.
Then became: Prove to your insurance it was on that truck and secured when it got got.
Then became: A digital clipboard that turns every tap into institutional knowledge allowing your dispatcher to know who has what tools so they can ensure everyone shows up to the job with the right tools on board.
And now? TALOS isn’t insurance. It’s what you buy so you don’t have to use insurance.
It took me 3 weeks to reach the last iteration. How? Why?
I learned a few years back how to reframe everything in life including life itself with a simple phrase: First Attempt In Learning. My initial sales pitches were admittedly bad. But I believed in the product. Still do. I would argue I am passionate about it and that led me to want to root cause the failure to connect. Right idea, wrong angle.
No one wants to claim a 3k tool theft/loss/disappearance. Why? Even if insurance buys the replacement, there’s a really good chance that premiums will increase. “Industry data shows a 5% to 25% premium increase after a single claim, and a contractor with three theft claims could see their annual premium nearly double. A single major claim can affect premiums for three to five years after settlement.” I can cite the sources. That’s real data.
That’s why my initial pitches died in less than an elevator pitch. I was the idiot selling you something that cost you more money. Insult to injury vibes. They have lived that and I lacked the perspective of those expensive experiences.
Are those adjustments, pivots, or changes?Yes. Yes they are. Be curious how and why it failed. That’s where the growth lives.