Illuma Labs

10/01/2026

Illuma is proud to be named a 2026 Credit Union Times Luminaries Awards finalist in two categories!

We’re honored to be recognized in the Credit Union Partner segment for:

✨ Product Innovation — Advances in AI
Illuma is being recognized for our innovative use of AI as a core component in our voice security technology suite to help credit unions strengthen authentication, improve the member experience, and protect members from increasingly sophisticated fraud.

✨ Executive Leadership — Technology Vendor
Our Founder & CEO, Milind Borkar, has been named a finalist for his leadership in helping drive innovation and advance technology solutions within the credit union industry.

These two recognitions represent both the technology we’re building and the leadership behind our mission to make voice interactions easier, smarter, and more secure.

The Credit Union Times Luminaries Awards celebrate individuals and organizations making a meaningful impact across the credit union industry. Winners will be announced live at the 2026 Luminaries Awards in Orlando, FL, on November 5.

We’re grateful to Credit Union Times for the recognition and to everyone who nominated Illuma and Milind. We’re looking forward to celebrating alongside this year’s incredible group of finalists!

https://bit.ly/4hIDGrN

Illuma named one of four finalists for the 2026 Tech Titans Emerging Company Innovation Award for innovation in Voice Security.

09/22/2026

Responsive and actively seeks feedback.

09/18/2026

Responsible AI adoption is becoming a business imperative for credit unions.

At the Operations & Technology Councils’ Conference 2026 in Las Vegas, credit union leaders will come together to explore how AI, fraud prevention, operational efficiency, and digital transformation are reshaping financial services.

Illuma’s Amy Travers, Vice President of Sales, will lead the educational session, “AI Is Here—Now What? A Credit Union Playbook for Responsible Adoption,” exploring how credit unions can advance AI initiatives with the governance, transparency, privacy, and risk management needed to innovate responsibly.

Amy will also join Tony Luciani, Senior Channel Manager, in the Speed Rounds to demonstrate how IllumaSHIELD™ Voice Security helps credit unions strengthen fraud prevention, modernize authentication, and secure every voice interaction while eliminating friction for trusted members.

📍 Las Vegas, NV
📅 September 21–24, 2026
📍 Booth #613

Attending the conference? We’d love to connect.

https://illuma.cx/conferences-events/operations-and-technology-councils-conference-2026/

Meet Illuma at the Operations & Technology Councils' Conference and discover how IllumaSHIELD™ Voice Security strengthens fraud prevention.

09/16/2026

Lower call handling time.

09/15/2026

That’s a wrap on FinovateFall 2026!

From AI and digital banking to deepfakes and increasingly sophisticated voice fraud, one thing was clear in New York: financial services innovation is accelerating—and security must evolve with it.

A highlight for the Illuma team was demonstrating how the four pillars of IllumaSHIELD™ Voice Security—Passive Authentication, Fraud Defense, Adaptive MFA, and Human + AI Collaborative Intelligence—work together to secure every voice interaction while eliminating friction for trusted account holders.

Thank you to everyone who attended our demo, stopped by to connect, and shared their perspectives on the future of financial services.

FinovateFall may be over, but the work to stay ahead of emerging voice threats continues.

09/11/2026

Voice Security without compromising member experience.

09/10/2026

Securing the voice channel requires more than authenticating who is calling.

Social engineering, account takeover, AI-generated voices, and deepfakes are changing the risk landscape for financial institutions—making Voice Security an increasingly important part of a modern, risk-based security strategy.

In our latest article, we explore how an FFIEC-aligned risk-based security strategy brings together four core capabilities:

• Passive Authentication
• Fraud Defense
• Adaptive MFA
• Human + AI Collaborative Intelligence

Together, these capabilities help financial institutions establish trust, identify potential fraud risk, and apply additional security when needed throughout voice interactions.

Read the full article → https://bit.ly/4gWSjY7

Learn how Voice Security supports an FFIEC-aligned, risk-based strategy with passive authentication, fraud defense, adaptive MFA, and AI intelligence.

09/08/2026

Thank you, Genesys Xperience 2026! ✨

We had a great few days in Las Vegas connecting with customer experience, contact center, and AI leaders to discuss the future of customer engagement and Voice Security.

As AI reshapes the contact center, organizations need stronger ways to protect voice interactions while delivering fast, seamless experiences. It was exciting to share how IllumaSHIELD™ Voice Security helps authenticate trusted callers, detect emerging fraud threats, and strengthen security across the voice channel.

Thank you to everyone who stopped by our kiosk, shared insights, and connected with the Illuma team. We appreciate the conversations and new relationships—and look forward to continuing them.

Until next time, Genesys Xperience!

09/04/2026

Thank you to everyone who connected with us at the Eltropy Leadership Summit 2026!
It was a fantastic opportunity to connect with credit union and community bank leaders and discuss the future of Voice Security, AI-driven fraud prevention, and account holder experience.

One theme came through consistently: financial institutions are looking for ways to strengthen security without creating friction for legitimate account holders. As AI-powered fraud continues to evolve, securing every voice interaction has become a critical part of protecting both organizations and the people they serve.

Thank you to everyone who shared their insights, experiences, and vision for the future. We appreciate the conversations and the opportunity to build new relationships across the industry.

If we didn't have a chance to meet in Monterey, we'd love to continue the conversation.

09/04/2026

We're proud to see Illuma recognized among the companies shaping the future of technology in North Texas!

Illuma was honored by Tech Titans, the largest technology trade association in Texas, with the Emerging Company Innovation Award recognizing our commitment to innovation and the impact we're making in the North Texas technology community.

We were also recognized as the 7th fastest-growing company in North Texas among organizations in technology, telecommunications, and life sciences.
These achievements reflect the momentum behind Illuma and the work we're doing to transform authentication and security for a rapidly evolving digital world. By combining technology innovation with a focus on creating simpler, more secure experiences, we're working to redefine what's possible in identity verification.

But above all, this recognition belongs to the people behind Illuma. Thank you to our incredible team for your dedication, creativity, and continued commitment to pushing us forward, and to all our clients and investors who have believed in us from day one!