PressONE

PressONE Your trusted partner for voice, video, SMS & collaboration.

Founded in 1978 by its parent company, AMP Networks, some of the premier services provided by PressONE include Hosted Communications such as VoIP and faxing, SIP Trunking, Hosted Call Center and other network services which include broadband, fiber and MPLS.

Hybrid meetings shouldn’t feel like herding cats.The right virtual meeting software keeps everyone aligned: no dropped c...
05/20/2026

Hybrid meetings shouldn’t feel like herding cats.

The right virtual meeting software keeps everyone aligned: no dropped calls, no awkward delays, no “can you hear me?” moments every five minutes.

From better collaboration to smoother scheduling, it’s all about making meetings actually productive again.

If your current setup is more chaos than clarity, this is worth a read.

https://pressone.net/ucaas/virtual-meeting-software-must-have-tools/

Looking for virtual meeting software that actually improves collaboration? Discover 5 must-have features for productive team meetings and see how MeetingSpaces delivers what today’s teams need.

Customers don’t want to wait, repeat themselves, or get stuck in phone loops.AI voice agents are changing how businesses...
05/08/2026

Customers don’t want to wait, repeat themselves, or get stuck in phone loops.

AI voice agents are changing how businesses handle calls: answering faster, routing smarter, and keeping conversations moving without the usual friction.

The result is better experiences for customers and fewer headaches for your team.

If your phone system still feels like an albatross hindering your business, it's definitely time for an upgrade.

https://pressone.net/ai-voice-agent/

The PressONE AI Voice Agent is more than a fancy auto-attendant. It’s an intelligent, conversational tool designed to listen, understand, and respond to

Phone trees had a good run.But in 2026, customers want speed without the “press 7 for . . . wait, what?”That’s why more ...
04/28/2026

Phone trees had a good run.
But in 2026, customers want speed without the “press 7 for . . . wait, what?”

That’s why more teams are moving from legacy IVR in their contact centers to conversational AI, where callers can just say what they need and get help faster.

Want to learn more? Here’s a plain-English breakdown of how conversational AI works, and where it fits best:

https://pressone.net/ucaas/conversational-ai-platform-how-businesses-are-automating-customer-calls-in-2026/

In 2026, conversational AI platforms are transforming customer calls. Learn how AI voice agents automate routine conversations, improve response times, and scale support — with real business use cases.

Your phone system shouldn’t slow you down, or make you sound like a mess.The right small business phone system helps you...
04/22/2026

Your phone system shouldn’t slow you down, or make you sound like a mess.

The right small business phone system helps you answer faster, route calls smarter, and stay connected whether your team is in the office or not.

No extra hardware. No complicated setup. Just communication that works the way your business does.

If your current setup feels stuck, it might be time for an upgrade.

Read the guide: https://pressone.net/.../small-business-phone-system-guide/

Discover affordable phone system solutions that support small business growth. Find the best options to enhance communication and efficiency today!

Still relying on a legacy PBX system?Traditional phone systems can limit flexibility, increase maintenance costs, and ma...
04/21/2026

Still relying on a legacy PBX system?

Traditional phone systems can limit flexibility, increase maintenance costs, and make scaling harder than it needs to be.

This blog breaks down the real benefits of moving to a cloud phone system, from improved reliability and mobility to easier management and long-term savings.

If you're weighing your options, this is a practical place to start.

Check out the full blog:
https://pressone.net/business-phone-system/cloud-phone-system-benefits-legacy-pbx/

Discover the top 10 cloud phone system benefits and why modern businesses are moving off legacy PBX. Learn how hosted VoIP improves flexibility, reliability, and cost control with PressONE.

04/14/2026

You know that feeling when you’re trying to help a customer. . .
. .but their convo is split between a call, two emails, and a DM from last week?

It feels like traversing a maze. And sadly, agents are stuck in it every day.

An omnichannel contact center from PressONE brings all those threads together in one place, so your team isn’t constantly playing catch-up.

When everything’s connected:

→ Agents see the whole story, not just one channel
→ Customers don’t have to repeat themselves
→ Handoffs between teams are smooth
→ Response times get faster (without burning anyone out)

It’s better for agents. It’s better for customers. And it’s way easier to scale.

Give it a look:

https://pressone.net/omnichannel-contact-center/

Healthcare teams shouldn't spend their day chasing voicemails and managing hold queues. With our AI Voice Agent, patient...
04/07/2026

Healthcare teams shouldn't spend their day chasing voicemails and managing hold queues.

With our AI Voice Agent, patients can schedule appointments, confirm visits, and get quick answers instantly, without waiting on hold for what feels like for-ev-er.

That means fewer interruptions for your front desk and more time focused on what really matters, like delivering personal, attentive care.

Get smarter call handling for practices that put patients first:
https://pressone.net/ai-voice-agent/

We’ve all called into a system that made things harder.But here’s the thing: the last thing customers (myself included) ...
02/18/2026

We’ve all called into a system that made things harder.

But here’s the thing: the last thing customers (myself included) want to do is scream "Representative" at an IVR that doesn't understand what that means.

They just want to be heard, understood, and helped. So that's exactly what our Voice Agent does.

It’s a real-time, conversational AI that listens, understands, and responds like a human would, without the dropped context or leading callers to weird dead ends.

If your contact center is still bottlenecked by traditional IVRs, this is a solution worth exploring:

https://pressone.net/ai-voice-agent/

The first time our team tried to do a remote all-hands over spotty Wi-Fi and $15 headsets. It was . . . character-buildi...
02/10/2026

The first time our team tried to do a remote all-hands over spotty Wi-Fi and $15 headsets. It was . . . character-building.

And we swore our customers would never be put in that position.

That's why we offer:
✅ Enterprise-quality headsets and cameras
✅ SD-WAN to keep connections clean
✅ Local support when something goes sideways

In short, everything that would make remote work actually work every single day.

Because we know what will happen if it doesn't.

If you're pining for flexible work that feels like business as usual, we've got what you need to make it happen:

https://pressone.net/products/remote-work/

Your team isn’t under one roof anymore.So why are your tools still acting like they are?Work is happening in offices, li...
02/03/2026

Your team isn’t under one roof anymore.
So why are your tools still acting like they are?

Work is happening in offices, living rooms, airports. . .everywhere. But when communication tools are stuck in a “same-room” mindset, things slip: messages get missed, projects stall, and collaboration turns into chaos.

Unified Communications fixes that.

Find out how in the blog post below:

https://pressone.net/ucaas/unified-communications-solutions-team-collaboration/

Discover how Unified Communications solutions from PressONE help improve team collaboration, streamline communication, and enhance workplace productivity.

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3831 Crescent St
New York, NY
11101

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