Try Cents

08/31/2026

Cents is heading to Wash Dry Fold conference with CLA, The Laundry Association next month! Join us September 20–22 in Austin, TX for industry networking, speaking sessions, and more.

If you’ll be there, we hope to see you at our tables! Our team will be on-site and ready to answer questions, offer hands-on help, and talk through what’s working (and what’s not) in your business.

We’re also hosting a happy hour Monday night for anyone who wants to connect outside the show floor.

RSVP here: trycents.com/wdf-2026-cents-happy-hour

We look forward to seeing you in Austin!!

08/19/2026

Employee Spotlight: Jack Harpster 🎉

Four+ years at Cents, a decade of leadership experience, and roles that read like three different lifetimes: English teacher, poker pro, ordained minister, and now our Director of Client Success.

Jack leads with heart, shows up for his team every day, and even moonlights as the DJ at our All Hands (yes, really).

Ham and cheese sandwich in hand, tacos on Fridays, chickens waiting at home... Jack brings the full package to Cents, and we're lucky to have him!

Read more about Jack 👇

Meet Jack Harpster, Cents' Director of Client Success, whose diverse background and leadership inspire his team and shape the company's culture.

08/13/2026

Webinar Recap: How To Turn Marketing Into Predictable Revenue

Bryan Hartsock has worked with over 1,000 laundromat owners. The question he hears most: "How do I get more customers?"

🎯 His answer, in short:
- Know your LTC-to-CAC ratio. Aim for 5-to-1 or higher.
- Prioritize commercial and high-end residential customers for pickup and delivery. They pay the most and stay the longest.
- Compete on value, not price. Differentiate instead of racing to the bottom.
- Use the right playbook for your stage: Beta Sprint to get started, Scaling Engine to grow.

Full recap and webinar replay on the blog now!

Learn how to transform your marketing into predictable revenue with actionable insights from our recent webinar on customer acquisition and retention strategies.

08/12/2026

Attended vs. unattended laundromat: which is right for you?

Short answer: it depends on your goals, not just your budget.

Go attended if you want a personal touch. On-site staff means built-in security, room to add wash and fold, pickup and delivery, or commercial accounts, and stronger customer loyalty. Tradeoff: higher labor costs.

Go unattended if you want lean and scalable. Lower overhead, 24/7 access, and cashless payments keep things efficient and easy to expand.

The twist: the line between the two is blurring. Cents Assist answers calls and texts around the clock for either model, giving unattended stores a "front desk" they never had and freeing attended staff to focus on the floor.

Read our latest blog to learn more! 👇

Explore key differences between attended vs. unattended laundromats. Compare costs, customer experience, and revenue potential to choose the best laundromat business model.

08/11/2026

Cents just made the Inc. 5000! 🎉

We ranked No. 1 in Business Products, the fastest-growing company in our category in the country, and No. 101 overall.

It's a huge moment for us. But this belongs to our customers and our team as much as it belongs to Cents.

Most people still picture laundromats as quarters and pen and paper. The operators we work with are building real, modern, essential businesses in an industry that's getting more sophisticated every year.

The Numbers:
- No. 1 in Business Products nationwide
- No. 101 overall out of 5,000 companies (top 2%)
- No. 13 in the NY-Newark-Jersey City metro

And the most exciting part is everything still ahead. The operators we serve are just getting started, and so are we.

Thank you to everyone who's been part of this. This one is for you!

Cents ranks No. 1 fastest-growing business products company in the USA on the 2026 Inc. 5000, the list of America's top scaling companies. Here's who the recognition really belongs to.

08/10/2026

Marketing shouldn't feel like a guessing game. Join Bryan Hartsock this Wednesday, August 12th for a practical look at reading your LTV and CAC, finding your best customer, and building a marketing system that actually pays off.

Save your spot now! 👇

Learn how to turn laundromat marketing into predictable revenue. Discover the customer lifetime value and customer acquisition cost math, ideal customer targeting, and offer strategy that drives real growth.

08/10/2026

Marketing tools or a marketing agency? The right call comes down to two things: your budget, and how much time you're actually willing to put in.

If you want to re-engage the customers you already have, Cents Accelerate puts automated email/SMS, review management, and even a built-in website right in your hands. If you're chasing new customers through Google Ads, SEO, or a custom-built site, that's usually where a dedicated agency earns its keep, especially if your time is already stretched thin.

Most owners land somewhere in between. We break down exactly how to think about it! 👇

Should your laundromat use marketing tools or hire an agency? We break down Cents Accelerate vs. hiring a marketing agency so you can decide what's right for your business.

07/30/2026

Is a laundromat still passive income in 2026? Not in the way people assume.

Running one still takes real work, but automation has closed most of that gap. Remote machine monitoring, cashless payments, AI-handled customer calls, and centralized management now do most of the heavy lifting for owners.

Our latest blog breaks down what's actually driving profitability this year, and which ownership model fits your goals.

Are laundromats still passive income? See what's changed: rising costs, multi-location scaling, and the tech making it more hands-off than ever.

07/27/2026

Most laundromat owners either love marketing or dread it. There's rarely a middle ground.

Join us Wednesday, August 12th at 2:00 PM EST for How to Turn Marketing Into Predictable Revenue. Bryan Hartsock, Customer Success Manager at Cents, breaks down the math that shows if your marketing is working, the customer you should be chasing, and the offer that gets them to say yes.

You'll learn why hoping for foot traffic isn't a strategy, how to read your LTV and CAC, how to find your highest value customer, and how to build a repeatable system for growth.

This is part of our ongoing series on marketing for laundromat owners. Link to register in the comments below!

Learn how to turn laundromat marketing into predictable revenue. Discover the customer lifetime value and customer acquisition cost math, ideal customer targeting, and offer strategy that drives real growth.

07/24/2026

Texting customers from your own number. Emailing a saved report to your accountant instead of exporting it. Loyalty prompts that land on the sign-up screen. A bookkeeper with the right access and nothing more.

Four small changes, covered live yesterday by Jack Harpster and Sivan Salem in an operator-driven walkthrough of Cents Business Manager.

Watch the full webinar recap!

Unlock the full potential of Cents Business Manager with actionable insights on loyalty, reporting, and messaging from our latest webinar recap. Discover how to enhance your laundromat operations.