Risen Bits LLC

08/29/2024

Field Service Technicians Wanted

Are you a tech-savvy problem solver? Join our team as a Field Service Technician!

Key Responsibilities:

Provide on-site hardware and software support for various clients.
Manage tasks via our app within a 40+ mile radius (mileage reimbursed).
Handle diverse job types: desktop/laptop support, networking, POS systems, printers, CCTV, low voltage cabling, server maintenance, and more.
Daily Duties:

Perform installations, repairs, and maintenance.
Collaborate on large projects and manage high-priority tasks.
Flexible hours required, starting as early as 7 AM.
Requirements:

Strong troubleshooting skills and hardware expertise.
Excellent communication and customer service skills.
Basic tools, reliable transportation, and a GPS-enabled smartphone.
Ability to pass a drug screen, MVR, and background check.
Physical ability to lift up to 50 lbs.
Why Join Us?

Flexible full-time and part-time positions.
Starting pay from $20.00/hour with overtime opportunities.
Benefits include a flexible schedule and professional development.
Ideal Candidates Have:

At least one year of experience in tech support or as a field service technician.
Experience as a 1099 contractor is a plus.
Ready to make an impact? Apply now!

Visit our website:

Our commitment, your success! We have been committed to hastening the triumph of our esteemed clients through our reliable services and unparalleled dedication towards their progress and growth. Learn More About us Who We Are Risen Bits LLC is an innovative IT company that has been on the market for...

07/17/2024

We specialize in setting up POS equipment for various types of businesses.

Our experience includes working with notable clients like National Retail Solutions to perform POS deployments across Florida.

Contact us to learn more about our services

07/09/2024

At Risen Bits LLC, we manage our customers' POS systems by providing maintenance, upgrading with new hardware, and relocating within the store as needed.

Our team of highly trained technicians is dedicated to ensuring top-quality work and seamless operations.

07/08/2024

Maximize your productivity with Risen Bits!

We guarantee your IT systems, PCs, and servers are always running smoothly, so you can focus on achieving your business goals without interruption. Partner with us for seamless IT support and experience the difference in efficiency and performance.

07/04/2024

🎉 Happy 4th of July from Risen Bits!

Today, we celebrate not only the birth of our nation but also the spirit of freedom and innovation that drives us forward every day. At Risen Bits, we are proud to contribute to a future where technology empowers and liberates.

Wishing everyone a joyful and safe Independence Day!

07/04/2024

🚀 Showcasing Excellence in IT Solutions: Successful Windows Deployment & Active Directory Management 🖥️

At Risen Bits, we’re dedicated to delivering top-tier IT services. We’re excited to share a glimpse of our recent project, where we managed a large-scale Windows deployment and Active Directory management for a major client.

Our team prepared computers to be shipped to Field Techs nationwide, ensuring everything was set for seamless deployment.

📸 Check out these photos showcasing our deployment process and Active Directory management in action!

A big thank you to our hardworking team and everyone involved. Here's to more milestones ahead! 🎉

07/02/2024

We're hiring a self-starter Field Service Technician! Use our app on your GPS-enabled smartphone to provide hardware and software support for diverse clients (corporate offices, government, hospitals, etc.) within 40+ miles of your zip code (paid mileage). The job types include support for desktops/laptops, networking, POS systems, printers/copiers, CCTV/alarm systems, low voltage cabling, server hardware/software, ATMs, fiber cabling, pro A/V, digital signage, smart home systems, UPS maintenance, rack and stack, kiosk installation/maintenance, and PC imaging.

Daily tasks involve on-site service and support, installations, repairs, preventive maintenance, hardware handling and shipping, and collaboration on large projects. The schedule is Monday to Friday, with possible overtime or weekend work. Service requests may start anytime from 7 AM and end at 5 PM or until finished. Flexibility is essential for handling high-priority tickets.

Requirements include the ability to troubleshoot, test, and repair hardware, proficiency in English, a flexible schedule, excellent customer service skills, basic tools, reliable transportation, a smartphone (Android/iPhone), and the ability to pass a drug screen, MVR, and background check. Additional skills include strong communication, networking knowledge, preventive maintenance, documentation, mechanical aptitude, and the ability to perform physical tasks such as lifting 50 lbs and standing for long periods.

If you have worked as a 1099 contractor, have reliable transportation, a GPS-enabled smartphone, and own basic tools, this job is for you. We offer full-time and part-time positions with pay starting from $30.00 per hour, along with benefits such as a flexible schedule and professional development opportunities. At least one year of experience in technical support, IT support, or as a field service technician.

Apply Now!

06/28/2024

🚀 Welcome to Risen Bits! 🌐
We are thrilled to announce the launch of Risen Bits, your new partner in innovative IT solutions. At Risen Bits, we are dedicated to helping businesses like yours thrive in the digital age. Here’s a bit about us:
Who We Are:
We are a team of passionate IT professionals with a wealth of experience in cybersecurity, software development, cloud services, IT consulting, and more. Our mission is to provide tailored IT solutions that drive efficiency, security, and growth for our clients.
What We Offer:
• Innovative IT Solutions: Cutting-edge technology tailored to meet your specific needs.
• Expert Support: Our team is here to support you 24/7.
• Comprehensive Services: From network setup, data management, cybersecurity, and beyond, we’ve got you covered.
Why Choose Us:
• Client-Centered Approach: We believe in building long-term relationships with our clients.
• Proven Track Record: Trusted by businesses across various regions and industries.
• Commitment to Excellence: We strive to deliver exceptional service and value.
Stay Connected:
Follow us for the latest updates, tech tips, and industry news. We’re excited to embark on this journey and look forward to connecting with you!
🔗 WWW.RisenBits.com
Thank you for being a part of our community!

05/11/2021

Risen Bits LLC.

Its a fast-growing company, which is changing the way IT industry performs service visits to its customers. Our headquarters are in Miami, FL and we are currently servicing clients on the East Coast of the United States and quickly expanding throughout the country.

We are looking for a self-starter “Field Service Technician” to perform service jobs, using our ticketing system app, installed on your smartphone with multimedia capabilities, GPS enabled. We provide hardware and software support for different types of clients from Corporate offices, Government, Fast food chains, Hospitals and more, located in a range that can be from 40 miles or more from your zip code (Paid Mileage). NO EXPERIENCE REQUIRED, ongoing training and support will be provided, from our Risen Bits LLC remote support department.

A day in the life of our Techs includes:
· Providing on site services and customer support following our client’s guidelines for each site.
· Performing on-site installations, uninstalls, repairs and preventive maintenance actions as require by the scope of work provided from our clients.
· Using any hardware sent to us (Either to clients location or directly to your shipping address) and taking ownership on making sure parts are installed and shipped back to clients via shipping carriers (USPS, FedEx, UPS, DHL etc.)
· Work in collaboration with other Risen Bits LLC techs, for larger scale projects at customer premises and being able to follow instructions from Lead Engineers or taking ownership if you are the lead.

WORK SCHEDULE

This is a Monday – Friday schedule. Might require overtime or weekends
Generally, service requests may start anytime from 7 AM and end at 5 PM or until finish
This position requires the ability to provide short notice over high priority tickets (flexibility is important) Travel, overtime, and work-hours other than Monday-Friday may be required

REQUIREMENTS

· Ability to troubleshoot, test, repair, and service hardware in general.
· Must be proficient in English
· Ability to work flexible shifts and to adapt to changing work schedules
· Excellent customer service and communication skills with clients of all tempers.
· General skills in Microsoft Office tools.
· Must have own set of basic tools.
· Reliable transportation.
· Smart Phone with multimedia capabilities (Android or iPhone)
· Successfully pass the drug screen, motor vehicle report (MVR) and background check (we do not check your credit score)

Specific duties, activities and responsibilities include but are not limited to:
• Have strong communication skills and the ability to interact with all levels of management.
• Must be able to follow directions when given a task from Operations Manager or designee in charge of install.
• Familiarity with networking technologies and troubleshooting.
• Provide preventive maintenance in customers hardware as requested.
• Document all inspections, maintenance, repair work and submits paperwork in a timely basis.
• Maintains clear and concise business communication, both oral and written.
• Manage all onsite test tasks (Order, install, and return parts)
• Diagnose errors or technical problems and determine proper solutions
• Follow all company’s filed procedures and protocols

Other skills and abilities needed for this position:
• Demonstrates ability to manage multiple tasks in a professional and timely manner
• Knowledge Mobile software applications (preferred)
• Mechanical Aptitude - Ability to correctly interpret maintenance manuals, schematics, and wiring diagrams.
• Perform physical aspects of the job, including heavy lifting of machines
• Must be able to lift 50 pounds and stand for long periods of time

If you answer (YES) to the following questions, please apply to the job:

1. Have you worked as a 1099 contractor or do you understand what a 1099 contractor is?

2. Do you have access to a reliable transportation?

3. Do you own a smartphone with multimedia capabilities and GPS enabled?

4. Do you own a set of Basic tools? (Drill, Bit set, Screwdriver, Hex tool, Wrench set Hammer, measuring tools.