NOLA Broadband

12/02/2025

The issue is resolved.

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NOLA Broadband Network Status - Uptime Status

11/13/2025

We are aware of the outage for wireless customers on the east bank. Fiber is up, router is up, just a switch has stopped responding. The secondary switch is up and if necessary we can transfer connections over. We are working on this issue presently.

edit: fixed in only 2 hours, fiber SFP had degraded to where the levels were too low.

08/29/2025

Security includes confirming job applicant identities to confirm they are not North Korean spies. Be vigilant!

Deepfake job applicants are on the rise, with 17% of 1,000 U.S. hiring managers surveyed reporting encounters with them, according to Resume Genius. These ca...

08/23/2025

We have an automated status page! You can see the status of towers and other services there along with any emergency alerts about fiber cuts or planned maintenance. Please bookmark this page on your smartphone for easy access, it may save you time when troubleshooting an issue.

NOLA Broadband Network Status - Uptime Status

07/23/2025

Remain indoors!

07/17/2025

Due to what seems to be a very close or possibly direct lightning strike, our Gentilly tower lost several sectors. We have replaced the switch and are getting and programming replacement gear to go up shortly, when it is safe to do so.

05/15/2025

Give our new interactive coverage map a try. By default you can search for an address and click on your home or business and see what signal levels are projected to be 10 ft above your roof. You can adjust the slider in the lower left to see if more or less height is necessary. Click the little eye icon 👁‍🗨 to show the propagation heat map.

As always you can also email [email protected] or call 1-833-GET-NOLA (Local: 504-208-5432)

Coverage MapPlease enter your address to confirm serviceability. Then click on your house or business, and click the eye icon under the Show/Hide column to view coverage. Feel free to click around, you can see where we would need to mount our equipment and how high the dish would need to be for the....

03/20/2025

We won’t slow you down, if you’d like to switch away from Starlink give us a call at 504-208-5432 or email [email protected]

The satellite internet service imposes a 1Mbps speed cap for Priority customers who exceed their monthly data allotment. It's likely intended to get business customers to pay more.

02/18/2025

This morning a radio on the tower started acting up. It seemed it was a cable issue, but then after some testing it seems to be a hardware issue. We are trying to navigate around the storms to climb and replace the radio and cable simultaneously, but they have been tricky. Rain when the forecast said no rain, no rain when the forecast said rain in the next 30 minutes.

We apologize for the issues in the past week. It seems when it rains, it pours.

We apologize for the delays for the customers on our St Roch sector, and will get the new radio and cable up as soon as it is safe to do so. (Unfortunately any rain is a problem when installing new equipment as the weatherproofing must be open.)

02/13/2025

Happy Galentines day! We're repairing a fiber connection damaged by burglars. The backup is functioning less than optimally but we are focusing on fixing the primary fiber first.