Odeza, an Ensemble Health Partners company, is an all-in-one digital communication platform that unifies, simplifies and automates patient interactions, bridging points of contact to reach the highly connected, modern healthcare consumer. Odeza facilitates a uniquely integrated approach by bringing together the key elements of convenience and coordination frequently missing from traditional provid
er-patient communications. Using AI-enabled communication technology, the Odeza platform helps providers reach the modern healthcare consumer with intelligent, real-time two-way texting, interactive voice response (IVR) calls, email, live chat and web-based chatbots. From patient acquisition to payment to retention, Odeza’s solutions help healthcare providers increase patient volumes while improving patient engagement and loyalty. Odeza was acquired by Ensemble Health Partners in June 2021. The integration of Odeza’s innovative technology into Ensemble’s proprietary revenue cycle platform, Ensemble IQ, will provide engaging digital experiences for patients while increasing volumes and reducing administrative costs for providers.
