06/21/2026
AI creates the most value when it gives people more room to be human.
In this clip from The Growth Capital Podcast, Shahar Goldboim shares where AI creates some of the biggest operational lift inside property management.
A lot of the work that fills the day is repetitive: reconciling bookkeeping, answering the same guest questions, sorting through tickets, checking what matches, finding what needs attention.
AI can take on more of that tedious work, which changes where teams spend their energy.
When 90% of repeatable support questions are handled automatically, the remaining 10% can get more attention, more care, and a faster human response.
That is where trust is built.
The goal is to put people where they create the most impact: solving the real issues, supporting guests when it matters, and focusing on strategic work that helps the business grow.
That is the real opportunity with AI in hospitality.