10/09/2026
Someone at your front desk has a client letter open in one window and a chatbot open in the other. They ask whether it's okay to paste one into the other.
Who in your office answers that?
If nobody does, the fix is five decisions, and none of them is a purchase:
1. Name one person who can say yes, no, and stop.
2. List every AI tool already in use. Give staff two weeks.
3. Sort the list by what a wrong answer would cost.
4. Write one page: which tools, what information, what's off limits.
5. Put the next review on the calendar.
All five, in plain English:
https://itcloudlink.com/blog/five-decisions-before-your-office-buys-any-ai/