MSPAlliance

06/17/2026

CyberVerify Compliance Tip of the Week for MSPs

Cyber Incident Policy & Response Governance:
Policies and procedures addressing data breaches, ransomware events, and cyber‑attacks impacting the customer environment should be formally documented, maintained, and consistently applied. These policies should define how incidents are identified, monitored, investigated, and reported, including clear requirements for escalation, response coordination, and notification obligations. Given the widespread regulatory requirements across jurisdictions, organizations should ensure that breach detection, response, and notification practices are well-defined, transparent, and aligned with applicable legal and contractual expectations to support accountability and operational resilience.

When an MSP manages cyber incident policy implementation and response oversight on behalf of its clients, it establishes a structured and repeatable approach to detecting and managing security events. Centralized documentation of policies, monitoring activities, incident response actions, and notification procedures not only streamline operations and enhance accountability, but also provide auditable evidence that incidents are handled in accordance with defined requirements. This partnership reinforces shared responsibility and strengthens the overall security and compliance posture of both the MSP and the customer.

For more information, visit https://na2.hubs.ly/H0694sq0

06/16/2026

Can GRC Lead to MSP Maturity?
Why tool-first compliance is creating more cost, more confusion, and weaker operations for managed service providers…

MSPZone - Season 7, EP 353 https://na2.hubs.ly/H0695260

06/16/2026

The MSP Profession Isn’t Up for Grabs. It Already Has Structure.

You’ll hear it more and more these days:
“The MSP market is up for grabs.”
It’s a provocative phrase. It suggests volatility and implies the market is undefined, chaotic, or open to whoever wants to claim it.
But it’s also fundamentally wrong.
The managed services profession is not a blank canvas. It’s a structured, evolving discipline built on more than two decades of operational experience, standards, and real-world accountability.
Where the “Up for Grabs” Narrative Comes From
To be fair, the perception isn’t coming out of nowhere.
There are real forces reshaping the market...

You’ll hear it more and more these days:  “The MSP market is up for grabs.” It’s a provocative phrase. It suggests volatility and implies the market is undefined, chaotic, or open to whoever wants to claim it.  But it’s also fundamentally wrong.  The managed services profession is ...

06/10/2026

MSPZone Quick Clip: MSPs: Not the Risk, Their Customers Are

MSPs, are you tired of being told by insurance companies that YOUR the risk?! Here is some great analysis of how to combat that!

Taken from MSPZone - Season 7, EP 352: Why is My Cyber Insurance so High?!
https://na2.hubs.ly/H064jjv0

06/08/2026

Why is My Cyber Insurance So High?

If you’re an MSP navigating the confusing, costly maze of cyber insurance, you’re not alone. The landscape feels like a moving target, ever-evolving, complex, and often overwhelming. But what if there’s a smarter way, one that puts you in control, reduces premiums, and aligns your coverage with real-world risks?

In this post, I’m diving deep into how MSPs can revolutionize their approach to cyber insurance, thanks to innovative partnership models like UKON’s and the MSP Alliance’s strategic standards. This isn’t just theory; it’s a call to action for every MSP tired of the old, broken system and eager to stand on firmer ground.

Ready to learn how to transform your cybersecurity risk profile? Let’s go!

MSPZone - Season 7, EP 352 https://na2.hubs.ly/H061yxZ0

06/08/2026

There is no other community today capable of mounting an effective defense against cyber threats quite like the managed services community. MSPs are on the front lines—every day—protecting businesses, implementing real controls, and responding in real time. The question isn’t whether MSPs are part of the cybersecurity solution…It’s whether the rest of the ecosystem is ready to support them at scale.

06/04/2026

I made this draft post under my LinkedIn profile within HubSpot.

There’s nothing inherently wrong with outsourcing. In fact, many MSPs rely on it to scale efficiently.

But, if you’re using non-certified—especially offshore—providers that are not aligned to recognized cybersecurity frameworks, you’re not reducing risk. You’re shifting it directly into your operation.

And ultimately, onto your clients.

This becomes a real problem if you’re working toward frameworks like Cyber Verify, SOC 2, ISO 27001, NIST, or CMMC.

Because when an auditor, insurer, or client asks how you manage third-party risk, the answer can’t be: “We outsource that.”

Using non-certified providers typically means:
- No validated controls
- No independent assurance
- No defensible audit trail

At that point, you don’t have a compliance story. You have a gap.

If compliance, cyber insurance eligibility, and client trust matter to your business, your vendors must meet the same standard you claim to meet.

Anything less isn’t optimization. It’s exposure.

06/02/2026

Cyber insurance has become one of the most confusing—and frustrating—areas for MSPs today.
Claims are being denied. Requirements are getting stricter. Clients are asking harder questions. And many MSPs are still unsure where their liability truly begins and ends.

We’ll cover what insurance MSPs actually need, why carriers are denying coverage, how frameworks like Cyber Verify influence premiums, and what security controls insurers now expect to see in place. We’ll also take a hard look at real-world claim denials, common policy exclusions, and how MSPs can better position both themselves and their clients to qualify for coverage.

More importantly, we’ll focus on where MSPs go from here. There is a path forward. MSPs that understand the expectations of insurers, align their operations to recognized frameworks, and guide their clients proactively will be in a much stronger position—not just to secure coverage, but to reduce risk overall.

MSPAlliance will provide practical, actionable guidance you can put into use immediately.
If you’re advising clients on cybersecurity, contracts, or risk management, this is a conversation you need to be part of.

Register here: Webinar Registration: https://na2.hubs.ly/H05Vt190

05/27/2026

The Most Important Part of an MSP Acquisition
It can make or break an acquisition, yet it is often ignored... until it's too late.
MSPZone Quick Clip: https://na2.hubs.ly/H05MgRl0

05/21/2026

Is This MSP Leading the Global Shift in Cybersecurity?

MSPZone - Season 7, EP 351: Is This MSP Leading the Global Shift in Cybersecurity?

Ever wondered what really drives the MSP (Managed Service Provider) industry forward in a world increasingly dominated by AI and cybersecurity challenges? You’re not alone. Today, I’m sharing insights from Guy Phoenix, Managing Director of Fresh Mango Technologies in the British Virgin Islands, who offers a bold, honest view of the MSP landscape—globally, technologically, and culturally. This isn’t just about tech support; it’s about trust, responsibility, and daring to lead in uncharted waters. Ready to dive in? Here’s what you need to know—and why it matters for your MSP journey.

Full Video and Podcast here: https://na2.hubs.ly/H05Hqvp0