10/28/2026
Somebody asks you for the best BBQ in Kansas City, you're only naming places you've eaten at. Can't vouch for a spot you've never been to.
Turns out ChatGPT and Claude work about the same way. We watched them for weeks on two KC businesses. When the AI pulled up the business's own page, it named them 30 out of 31 times. The page it never found, it named zero times.
You've probably eaten at a dozen BBQ spots, but when somebody asks, you send them to the same one or two. How often AI sends people to you is what we call Pick Rate.
That's what we do at Lefty. We find out if AI knows your business, and whether it picks you when somebody asks who to hire. Then we fix it.
The paper is free to read, link in the first comment.