08/20/2026
🚨 NOW HIRING | DESKTOP SUPPORT ENGINEER 🇩🇪
Position: IT Smart Hands / On-Site Support Engineer
📍 Location: Friedberg, Germany
💼 Employment: Full-Time Dedicated Position
🏢 Client: HCL Technologies Germany
🏥 End Customer: Fresenius
🔧 About the Role
NexoCoreIT is hiring an experienced IT Smart Hands / On-Site Support Engineer for a dedicated full-time assignment at the customer site in Friedberg, Germany.
Key Responsibilities
• Provide dedicated on-site IT & Smart Hands support
• Troubleshoot desktops, laptops, hardware & peripherals
• Perform hardware checks, cable checks & device replacements
• Support remote IT teams with hands-on technical activities
• Handle customer tickets and service requests
• Perform on-site interventions and equipment handling
• Follow customer IT, security & operational procedures
• Maintain professional communication with customers and remote teams
• Complete service reports and documentation
• Support daily IT operations at the customer site
• Participate in customer induction & site familiarization
• Support agreed working hours and on-call/out-of-hours activities when required
✅ Requirements
• Experience in IT Support, Desktop Support, Field Service or Smart Hands
• Good knowledge of desktops, laptops, hardware & peripherals
• Basic networking and troubleshooting knowledge
• Strong problem-solving & customer-service skills
• Ability to work independently at a customer site
• Good English communication skills
• German language skills are an advantage
• Valid authorization to work in Germany – Mandatory
• Driving licence & reliable transportation are an advantage
• Must be available for a full-time dedicated assignment
📩 INTERESTED?
Send your CV + Current Location ASAP.
⚡ Act fast — shortlisting is already in progress!
📧 Email: [email protected]
📱 WhatsApp: +1 581 891 7936