Harris County Universal Services

Harris County Universal Services Harris County Universal Services is the IT and fleet solutions center for Harris County.

Harris County Universal Services strives to make Harris County the “Smart” county of the future by designing, implementing and maintaining superior, innovative and cost-effective products and services for County Departments. We provide comprehensive support through eight internal consumer divisions: Business Applications, Business Operations, Customer Service, Cybersecurity, Fleet Services, Inform

ation Technology Infrastructure, Program Delivery & Analytics and Public Safety Technology. This site is intended to serve as a means of communication with the public. Following or “friending” persons or organizations is not an endorsement by Harris County.

Join us tomorrow!The Harris County Broadband Task Force will hold its second meeting on June 2 at 2:00 PM at the Precinc...
06/01/2026

Join us tomorrow!
The Harris County Broadband Task Force will hold its second meeting on June 2 at 2:00 PM at the Precinct 4 Jim & JoAnn Fonteno Senior Education Center.

The 18-member task force supports efforts to help address the broadband connectivity gap across Harris County.
We look forward to seeing you there.

See a pothole or other road hazard? Harris County 311 helps manage and route non-emergency roadway concerns to the appro...
05/29/2026

See a pothole or other road hazard? Harris County 311 helps manage and route non-emergency roadway concerns to the appropriate teams for review and response to help keep our roadways safe and clear.

Potholes are just one of the many road hazards residents can report through Harris County 311, including roadway debris, flooded roads, damaged signs, and blocked drains.

By reporting these concerns, residents help connect issues to the right departments for follow-up and service coordination.
Call 3-1-1
Online: 311.harriscountytx.gov

05/29/2026

HCUS is proud to support Precinct 2 with innovative solutions that help keep Harris County moving forward.

In this interview, members of our HCUS team highlight how EV adoption is helping improve efficiency, reduce downtime, and support cost-effective operations for Harris County.

At HCUS, we’re proud to recognize the people who help move the critical work that supports our county departments, essen...
05/27/2026

At HCUS, we’re proud to recognize the people who help move the critical work that supports our county departments, essential public services and Harris County residents every single day. Through our employee spotlight, we’re recognizing team members like Arpita, whose quality assurance efforts help support reliable systems, critical operations, and community resilience.

Happy Memorial DayToday and always, we honor the brave men and women who made the ultimate sacrifice for our country. We...
05/25/2026

Happy Memorial Day
Today and always, we honor the brave men and women who made the ultimate sacrifice for our country.

We also remember the family members, loved ones, and residents, carrying their legacy forward with gratitude, strength, and unity.

05/22/2026

Did you know?

Harris County 311 is powered by a dedicated team of operators, managers and leaders who connect residents to the right resources for non-emergency needs.

From questions to service requests, our 311 team is here to support constituents.

See a malfunctioning traffic signal? Report it to Harris County 311.Our team works to route requests to the appropriate ...
05/15/2026

See a malfunctioning traffic signal? Report it to Harris County 311.

Our team works to route requests to the appropriate agency for review and response, helping support safer roads, quicker resolutions, and smoother travel throughout our communities.
Submit a request online or by phone.

Last week, we said farewell to Zoe Krishtul, an HCUS Intern with the Office of Innovation who spent the past nine months...
05/13/2026

Last week, we said farewell to Zoe Krishtul, an HCUS Intern with the Office of Innovation who spent the past nine months supporting AI and innovation initiatives across HCUS. During her internship, Zoe supported evaluations of AI chatbot solutions for county services, assisted with data pipelines, analytics workflows, and Azure-based validation processes. She also contributed to community AI Literacy initiatives, and helped develop documentation, demonstrations, and training materials for emerging AI tools and proof-of-concept projects. Her work supported ongoing efforts to advance innovation, digital literacy, and technology solutions across Harris County.

“Zoe brought an impressive combination of curiosity, technical skill, and initiative to the Office of Innovation. She consistently delivered high quality work across multiple AI projects and played a meaningful role in our community digital literacy efforts. Her ability to learn quickly, collaborate effectively, and provide thoughtful insights made her an invaluable part of our team. We’re grateful for everything she accomplished and excited to see what she does next.” — Raymond Burns Sr Manager, Office of Innovation

05/08/2026

As hurricane season approaches, Harris County Universal Services continues working to help keep our communities informed and prepared before severe weather impacts our area. From supporting service requests to helping route non-emergency concerns to the appropriate teams, Harris County 311 plays an important role in community preparedness and response efforts.

Residents can report blocked drains, standing water, and other non-emergency storm concerns through Harris County 311 to help keep our communities safe and prepared.

To submit requests:
Call: 311
Online: 311.harriscountytx.gov
Email: [email protected]

05/08/2026

Harris County Universal Services recently hosted its inaugural GIS Showcase, bringing together more than 80 attendees from County departments, partner agencies, and regional organizations to explore how geospatial technology is transforming government operations and improving services for Harris County residents.

The event highlighted how GIS supports smarter, faster, and more informed decision-making across the County through collaboration, live demonstrations, and real-world applications.

Thank you to all participating departments, regional partners, and attendees who helped make this GIS Showcase a success.

Address

Houston, TX
77002

Telephone

+17137552255

Website

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