IT By Design, 3441 US Highway 9, Marlboro, NJ (2026)

06/10/2026

Sales leadership inside MSPs becomes increasingly important as organizations scale.

Hiring. Business development. Leadership accountability. Profit growth.

At Build IT LIVE 2026, Mike Schmidtmann joins the speaker lineup bringing decades of experience across sales leadership, coaching, recruiting, and business growth inside the IT channel.

Over the course of his career, Mike has led IT and communications sales teams, built large-scale business units, and worked directly with MSP owners and sales leaders across North America.

Today, through his work with Trans4mers, he helps organizations strengthen leadership performance, sales ex*****on, and operational growth.

His perspective reflects many of the people and leadership challenges MSP executives continue navigating as organizations grow.

𝗔𝘂𝗴𝘂𝘀𝘁 𝟯–𝟱, 𝟮𝟬𝟮𝟲 · 𝗝𝗲𝗿𝘀𝗲𝘆 𝗖𝗶𝘁𝘆, 𝗡𝗝

𝗥𝗲𝘀𝗲𝗿𝘃𝗲 𝘆𝗼𝘂𝗿 𝘀𝗲𝗮𝘁: https://hubs.ly/Q04kN1lB0

06/10/2026

Operational maturity inside MSPs looks very different when you’ve actually built it yourself.

At Build IT LIVE 2026, Tim Thomson joins the speaker lineup bringing firsthand operational experience from growing an MSP from zero to $7M ARR over 25 years inside the industry.

Today, through Cyber Trends http://Inc., Tim advises MSP owners and technology vendors on growth strategy, operational infrastructure, AI go-to-market strategy, and buy-side M&A advisory.

His perspective reflects the realities MSP owners navigate while balancing operational scale, growth, and long-term business value creation.

Because operational maturity is not built through theory alone. It comes from ex*****on, consistency, and leadership systems that hold up as organizations grow.

𝗔𝘂𝗴𝘂𝘀𝘁 𝟯–𝟱, 𝟮𝟬𝟮𝟲 · 𝗝𝗲𝗿𝘀𝗲𝘆 𝗖𝗶𝘁𝘆, 𝗡𝗝

𝗥𝗲𝘀𝗲𝗿𝘃𝗲 𝘆𝗼𝘂𝗿 𝘀𝗲𝗮𝘁: https://hubs.ly/Q04kMWjv0

06/09/2026

Pax8 is coming to a close, but the conversations will continue long after the event ends.

Over the past few days, Sunny Kaila, Ankur Kumar, and Natalie McKenzie had the opportunity to connect with MSP leaders from across the industry, exchange ideas, share experiences, and discuss the opportunities shaping the future of our channel.

What stands out most is the strength of this community. The willingness to learn, collaborate, and help one another succeed is what makes events like Pax8 so valuable.

Thank you to everyone who took the time to connect with us. We leave with fresh perspectives, meaningful relationships, and plenty of inspiration for what comes next.

𝗪𝗵𝗮𝘁 𝘄𝗮𝘀 𝘁𝗵𝗲 𝗯𝗶𝗴𝗴𝗲𝘀𝘁 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆 𝘆𝗼𝘂'𝗹𝗹 𝗯𝗲 𝗯𝗿𝗶𝗻𝗴𝗶𝗻𝗴 𝗯𝗮𝗰𝗸 𝗳𝗿𝗼𝗺 𝗣𝗮𝘅𝟴?

06/09/2026

Sunny Kaila, Founder & CEO of IT By Design, is heading to Rewst FLOW 2026 in Nashville, June 23–25.

As automation and AI continue reshaping how MSPs operate and deliver, Sunny is looking forward to the conversations that matter most: how MSPs build smarter workflows, scale their service delivery, and position their businesses for long-term growth in a rapidly evolving market.

𝗜𝗳 𝘆𝗼𝘂'𝗿𝗲 𝗮𝘁𝘁𝗲𝗻𝗱𝗶𝗻𝗴, 𝗯𝗲 𝘀𝘂𝗿𝗲 𝘁𝗼 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝗵𝗶𝗺 𝗮𝘁 𝗕𝗼𝗼𝘁𝗵 #𝟮𝟭.

06/09/2026

If this video captures one thing, it's the incredible momentum that happens when the MSP community comes together.

PAX8 Beyond is where bold ideas are exchanged, fresh perspectives emerge, and the conversations shaping the future of our industry take center stage.

That's exactly why Sunny Kaila, Natalie McKenzie, and Ankur Kumar are here this week, connecting with MSP leaders, sharing insights, and engaging in the discussions that will define what's next for the channel.

The energy is undeniable. The ideas are powerful. And the opportunity to learn from one another has never been greater.

𝗜𝗳 𝘆𝗼𝘂'𝗿𝗲 𝗮𝘁𝘁𝗲𝗻𝗱𝗶𝗻𝗴, 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝗦𝘂𝗻𝗻𝘆, 𝗡𝗮𝘁𝗮𝗹𝗶𝗲, 𝗮𝗻𝗱 𝗔𝗻𝗸𝘂𝗿. 𝗧𝗵𝗲 𝗻𝗲𝘅𝘁 𝗴𝗿𝗲𝗮𝘁 𝗶𝗱𝗲𝗮, 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽, 𝗼𝗿 𝗯𝗿𝗲𝗮𝗸𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗰𝗼𝘂𝗹𝗱 𝗯𝗲 𝗼𝗻𝗲 𝗶𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗮𝘄𝗮𝘆.

06/09/2026

Growth inside MSPs rarely comes from marketing alone.

It comes from operational consistency across sales, delivery, leadership, and ex*****on.

At Build IT LIVE 2026, Conor Smith joins the speaker lineup bringing more than 25 years of experience building and scaling organizations inside the IT services industry.

As Owner, President & CEO of First Call Computer Solutions, Conor has built a high-performing MSP organization known for sustained growth, strong operational ex*****on, and long-term client relationships.

Through his marketing agency work with MSPs, he has also helped business owners strengthen marketing maturity, improve sales alignment, and create more scalable growth systems.

His perspective reflects the realities MSP leaders face when balancing operational growth with long-term business sustainability.

𝗔𝘂𝗴𝘂𝘀𝘁 𝟯–𝟱, 𝟮𝟬𝟮𝟲 · 𝗝𝗲𝗿𝘀𝗲𝘆 𝗖𝗶𝘁𝘆, 𝗡𝗝

𝗥𝗲𝘀𝗲𝗿𝘃𝗲 𝘆𝗼𝘂𝗿 𝘀𝗲𝗮𝘁: https://hubs.ly/Q04kzMXy0

First Call Digital

06/09/2026

Very few people inside the MSP industry have experienced the market from every side of the table.

Founder. Operator. Acquirer. Advisor.

At Build IT LIVE 2026, Brent Whitfield joins the speaker lineup bringing more than 30 years of managed services experience and firsthand perspective on growth, acquisitions, and long-term business value creation.

After leading DCG Technical Solutions for 27 years, Brent successfully navigated his own 8-figure exit before helping support acquisition strategy and founder transitions at New Charter Technologies.

His perspective reflects the operational, financial, and leadership realities MSP founders navigate while scaling and transitioning businesses.

Exactly the kind of real-world business experience MSP leaders benefit from hearing more of.

𝗔𝘂𝗴𝘂𝘀𝘁 𝟯–𝟱, 𝟮𝟬𝟮𝟲 · 𝗝𝗲𝗿𝘀𝗲𝘆 𝗖𝗶𝘁𝘆, 𝗡𝗝

𝗥𝗲𝘀𝗲𝗿𝘃𝗲 𝘆𝗼𝘂𝗿 𝘀𝗲𝗮𝘁: https://hubs.ly/Q04kzcW80

06/08/2026

PAX8 Beyond is underway, and our team is looking forward to a few days of great conversations, fresh perspectives, and meaningful connections.

Our founder and CEO, Sunny Kaila, is joined by Ankur Kumar and Natalie McKenzie, who are on the ground this week connecting with MSP leaders, partners, and peers from across the channel.

Events like these remind us that while technology continues to evolve, the value of learning from one another never changes.

𝗜𝗳 𝘆𝗼𝘂'𝗿𝗲 𝗮𝘁𝘁𝗲𝗻𝗱𝗶𝗻𝗴 𝗣𝗔𝗫𝟴 𝗕𝗲𝘆𝗼𝗻𝗱, 𝗯𝗲 𝘀𝘂𝗿𝗲 𝘁𝗼 𝘀𝗮𝘆 𝗵𝗲𝗹𝗹𝗼 𝘁𝗼 𝗦𝘂𝗻𝗻𝘆, 𝗔𝗻𝗸𝘂𝗿, 𝗮𝗻𝗱 𝗡𝗮𝘁𝗮𝗹𝗶𝗲.

They'd love to connect, exchange ideas, and hear what's top of mind for your business.

06/08/2026

𝗣𝗔𝗫𝟴 𝗕𝗲𝘆𝗼𝗻𝗱 𝗶𝘀 𝗼𝗳𝗳𝗶𝗰𝗶𝗮𝗹𝗹𝘆 𝘂𝗻𝗱𝗲𝗿𝘄𝗮𝘆, 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗲𝗻𝗲𝗿𝗴𝘆 𝗶𝘀 𝗶𝗻𝗰𝗿𝗲𝗱𝗶𝗯𝗹𝗲.

We're excited to be on the ground connecting with MSP leaders, exchanging ideas, and having meaningful conversations about the opportunities shaping our industry.

Representing IT By Design is Ankur Kumar, Director of Revenue & Customer Experience, who is soaking in the energy, insights, and collaboration that make events like this so valuable.

If you're attending PAX8 Beyond, be sure to stop by and say hello. We'd love to connect, share experiences, and explore what's next for the MSP community.

Looking forward to a few days of great conversations, learning, and relationship-building.

See you there!

06/08/2026

The Build IT LIVE stage has hosted John C. Maxwell, Dan Sullivan's Unique Ability training with Shannon Waller, Gary Pica, and NAVY SEAL training delivered by the operators themselves.

And that's not even half the story.

Every year, MSP leaders leave with more than they came in with. More clarity. More capability. More peers who get it.

This year, we have five distinct tracks across three days, built around everything that matters most to MSP operators right now: AI, Operations, Leadership, Growth, and Life by Design.

And on Day 3, ideas become implementation.

The AI Accelerator is where strategy turns into workflows, roadmaps, and real-world ex*****on.

We will close with a Great Gatsby Party at the New York Stock Exchange. Because the work this community does deserves a special night to celebrate your efforts.

𝗔𝘂𝗴𝘂𝘀𝘁 𝟯–𝟱, 𝟮𝟬𝟮𝟲 · 𝗝𝗲𝗿𝘀𝗲𝘆 𝗖𝗶𝘁𝘆, 𝗡𝗝

Join the leaders shaping what's next for the MSP industry: https://hubs.ly/Q04kvVfG0

IT By Design

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