The Solutions Team, Inc.

The Solutions Team, Inc. Information Technology Consulting | Fixed price IT Services that prides itself on helping you.

Founded in 2007, with locations in Jackson, Miss., The Solutions TEAM is a Managed Cloud Solutions Provider offering a proven suite of hosting solutions and managed services to businesses of all sizes seeking greater functionality, security and flexibility to work remotely from anywhere via the Internet. Today, we serve clients in 40 states representing industries from healthcare and gaming to hospitality and the legal profession. Whether you are an emerging healthcare practice seeking an alternative way to protect your critical data, or a casino seeking to lease virtual servers to save physical space and curb escalating IT expenditures, The Solutions TEAM’s suite of virtual β€˜cloud’ solutions will save you time and money, and most importantly, free-up your IT resources to perform more meaningful tasks for your business. For more information, visit www.mysolutionsteam.com, or call 877-226-9478.

You tell patients not to skip their check-ups. When did your practice last have one? 🩺Not a sales assessment. An actual ...
10/14/2026

You tell patients not to skip their check-ups. When did your practice last have one? 🩺

Not a sales assessment. An actual look at what is running in your building.

Every server, workstation, and storage device at every location, with an owner's name next to it
Which systems are past end of life and no longer receiving security updates
Who has administrator rights, and whether all of them still need it
When your backup was last restored in a test, not just run
Which vendors currently touch patient data, and whether each one has a signed business associate agreement
What your team would actually do in the first sixty seconds after someone clicks

Most practices can answer two or three of those. That is not a failure. It is just that nobody has had a free afternoon since 2021.

The reason this matters more than it sounds: almost every incident we get called into traces back to something on this list that nobody had looked at in years. Not an exotic attack. A forgotten machine, a stale account, an untested backup.

πŸ“ž It's Cybersecurity Awareness Month. Good excuse. 877-226-9478 or mysolutionsteam.com/contact-us

Before you paste anything into ChatGPT, ask one question: would I be comfortable if this ended up outside my practice? 🚫...
10/13/2026

Before you paste anything into ChatGPT, ask one question: would I be comfortable if this ended up outside my practice? 🚫

Cybersecurity Awareness Month usually focuses on phishing and passwords. Worth reinforcing every October. But for specialty practices, AI tools have quietly become a newer and less obvious data security question. Front desk, schedulers, and clinical teams are all reaching for AI to save time, usually with no policy telling them what is safe to type in.

Keep these out, unless your tool is specifically approved for them:

Passwords and logins
Patient records, names, contact details
Employee personal information
Banking or payment details
Medical information
Confidential contracts and proprietary information

Here's the part most people miss. Consumer and business versions of the same AI tool can handle your data completely differently. Paid does not automatically mean private. The enterprise tier of a product may have entirely different data retention and training policies than the free version your staff is actually using.

This week: ask your team which AI tools they are using, free or paid. Then check the retention settings on whichever ones come up.

πŸ’» Not sure what's safe with the tools you already have? That's exactly the conversation to have this month:mysolutionsteam.com/contact-us

10/12/2026

Some passwords get around. πŸ”‘

If the same password opens your email, your payroll, your practice management system, and the imaging portal, then one compromised account is not one compromised account. It is all of them.

This is how most practice breaches actually start. Not a sophisticated attack. A password that leaked from some unrelated website three years ago, that somebody also used at work.

What to do instead:

Use a unique password for every account, no exceptions for the ones that "don't matter"
Make them long before you make them complicated. Length beats symbols.
Nothing personal or guessable. Practice name, street, or the year you opened are the first things tried.
Use a password manager, so nobody has to remember any of this
Turn on multi-factor authentication everywhere it is offered, especially email

One more that almost nobody does: check whether your practice email addresses have shown up in a known breach. If they have, those passwords are already circulating, and changing them is the only fix.

πŸ“ž We can run that check for you. 877-226-9478

10/09/2026

"I think the security awareness training has been extremely beneficial, and that was something we didn't even know we really needed." πŸ›‘οΈ

That's the team at Pine Belt Dermatology, four locations across Hattiesburg, Ellisville, Biloxi, and Petal.

When they brought TST in, security was the number one thing on their list. Here's how their administrator described it:

"There are so many breaches these days. That was our number one when I took over. Everything just felt like it needed an upgrade."

But the part they didn't expect was the training.

"In a leadership role you know what to look for and what not to click on. The staff doesn't. With the emails and the training that go out to our staff frequently, it has helped."

That gap is real and it is in almost every practice. Leadership has been told a hundred times what a phishing email looks like. The front desk has been told once, during onboarding, two years ago.

It's Cybersecurity Awareness Month. This is a good week to ask when your team last had actual training, not a memo.

πŸš€ mysolutionsteam.com/contact-us

10/07/2026

Someone left your practice in the last six months. Quick question: is their login to the practice management system disabled, or just their email? πŸ”‘

Those are two different things at most practices, and the second one is the one people remember to do.

The offboarding list that actually closes the gap:

βœ” Disable the user account, do not just change the password
βœ” Remove access to shared drives, the practice management system, imaging, and the patient portal
βœ” Collect devices, keys, and badges
βœ” Revoke access to anything they logged into with a practice email, including vendor portals
βœ” Review who has administrator rights while you are in there, because that list grows on its own

Orphaned accounts are one of the most common findings when we assess a new practice, and one of the cheapest things to fix. They are also exactly what an attacker looks for, because nobody notices a login that nobody is watching.

πŸ“ž Not sure what your list should look like? Call 877-226-9478 and we'll send you ours.

Stop spending 30 minutes writing up meeting notes. ⏱️Microsoft Teams, Zoom, and Otter.ai may already offer recording, tr...
10/06/2026

Stop spending 30 minutes writing up meeting notes. ⏱️

Microsoft Teams, Zoom, and Otter.ai may already offer recording, transcription, and AI summaries depending on your plan and settings. Staff huddle, vendor call, partner meeting across locations, all of it.Worth checking what you are already paying for before you buy anything new.

No recording tool? Take rough notes and copy and paste this:

"Here are my rough notes from a meeting today. Organize these into: 1. Key decisions made. 2. Action items, with who's responsible if mentioned. 3. Any open questions that still need answers."

And let people know when you are recording. It is a courtesy, and sometimes a legal requirement, particularly if the conversation touches patient care or personnel matters.

Since it is Cybersecurity Awareness Month, one more question worth asking: where do those recordings and transcripts live once the meeting ends, and who can get to them?

πŸ’» mysolutionsteam.com/contact-us

10/05/2026

Cybersecurity is a team sport, and everyone in your practice is on the roster. πŸ₯

It is not just the person who manages IT. It is:

The biller who pauses on an invoice that looks slightly off.
The office manager who removes access the day someone leaves, not three months later.
The scheduler who sends records through the secure channel instead of regular email.
The surgeon who says "this feels weird, can someone look at it" instead of deciding not to make a fuss.

That last one is the whole game. Most breaches we get called into had a moment where somebody almost said something.

Your job as a leader is to make sure saying something is never the harder choice. If a staff member worries more about looking foolish than about a suspicious email, you have a culture problem before you have a technology problem.

πŸ“ž Want help building that culture? We do security awareness training as part of how we support practices. 877-226-9478

10/03/2026

Happy National Techies Day. πŸ‘

Yes, they restart the router.

They also patch the software your practice management system depends on, watch your network at 6 a.m. so you open on time, recover the file someone deleted, rebuild the workstation that died mid-clinic, and walk you through setting up multi-factor authentication for the third time without a hint of attitude.

Almost none of that is visible. That is the job working correctly. The best day in IT is a day nobody noticed.

To the TST team, and to every practice manager who quietly became their office's unofficial IT person: today is yours.

πŸ‘ Tag the tech who has saved your practice at least once.

10/02/2026

Think you know the basics of cybersecurity? A few of the most common beliefs are also the most expensive. πŸ”

The four we hear most in specialty practices:

"We're too small to be a target." Attackers do not pick targets by size. They scan for openings. A three-location practice with an unpatched server is a better target than a hospital with a security team, precisely because nobody is watching.

"Our EHR vendor handles security." They secure their platform. They do not secure your network, your workstations, your email, or the person who clicks. That gap is yours.

"We have antivirus, so we're covered." Antivirus catches known threats. Most of what actually hits a practice now arrives as a convincing email or a phone call to the front desk, and no antivirus product stops either one.

"We'd know if we'd been breached." The median practice does not find out on its own. They find out from a bank, a payer, a patient, or the FBI.

Every one of these creates a blind spot, and blind spots are the entire business model on the other side.

πŸ“ž Want to know which of these is true at your practice? 877-226-9478

October is Cybersecurity Awareness Month. Here's what we're going to do with it. πŸ”’Not a month of scary statistics. You a...
10/01/2026

October is Cybersecurity Awareness Month. Here's what we're going to do with it. πŸ”’

Not a month of scary statistics. You already know breaches happen. You've read the headlines. Fear has never once made a practice safer.

Instead, every week this month we're posting one thing your practice can actually check, fix, or ask about. Small enough to do between patients. Specific enough to be worth doing.

Week 1: who still has access that shouldn't.
Week 2: passwords and the systems that depend on them.
Week 3: how your team spots a phish that no longer has typos in it.
Week 4: the gap between having security tools and having security.

And every Tuesday, our weekly AI tip continues, because the newest data security question in most practices isn't a firewall. It's what your front desk is typing into ChatGPT.

πŸ“ž If you'd rather not wait four weeks, call 877-226-9478 and we'll walk your practice through all of it atonce.

Address

4294 Lakeland Drive Suite 300
Flowood, MS
39232

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18776291257

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