8 Second Survey

10/24/2019

Queuing expert Michael Berg breaks down why a positive lobby experience can make or break a business.

09/23/2019

People are your number one commodity in a business. Any time you can decrease turnover and have more engaged employees, everyone's going to be way more efficient.

Engage employees with quick Pulse Surveys to find out how they're feeling and improve productivity.

09/19/2019

“Anytime you can decrease turnover and have more engaged employees, everyone’s going to be way more efficient. That’s a fact.”

To check your pulse, you’d place two fingers on your wrist or neck and count the beats per minute. But checking the pulse of an entire company could be as simple as taking an eight-second survey. In this new episode of the Building Management podcast brought to you by MarketScale, host Sean Heath ...

08/27/2019

Keep your finger on the pulse! Annual surveys won't do it. You need to know what's going on in your office before it's too late.

Your company’s success and potential for growth are dependent on many factors, but none quite so measurably correctable as employee engagement. Engaged employees are productive, committed, and motivated—passionate about doing their jobs not only right, but well. Engaged employees are loyal, mean...

05/08/2019

Everyone can attest to the fact that unoccupied time passes more slowly than when the brain is engaged, but there is more that leads to exasperation than that. Disorganization breeds anxiety and when customers are unaware of the reason for a wait, or how long the delay will be, they respond more negatively than if they had to endure the same wait time in a more clearly explained or engaging manner.

Today’s consumers are accustomed to instant gratification. This pleasure principle has put immense pressure on retailers and services in all industries

02/27/2018

"You can't manage what you don't measure."

The Customer Experience How important are customer surveys? Peter Drucker’s old saying comes to mind: “You can’t manage what you don’t measure.” Those surveys can give you a lot of data that you can use to improve virtually any part of your organization. There are two important parts to a ...

02/22/2018

You want your customers to have excellent service, so that you get excellent results.

NEMO-Q seamlessly blends your walk-in and appointment traffic while providing real-time analytics.
They are experts in improving customer satisfaction and increasing employee efficiency.

Queue Management Solutions by Nemo-Q

02/08/2018

Customer satisfaction, loyalty and experience is the top priority at most businesses and organizations. You want the customers to revisit you, be happy to pay more for your products or services. The most important keys for your success start with 8 Second Survey!

02/08/2018

RESULTS AND ANALYTICS
-Cloud Based Admin with Powerful Segmenting-

Reach all data instantly in the fast and flexible cloud based admin - wherever you are, on your computer or mobile. Create surveys with ease and use our vast range of charts to view the results.

The segmentation panel lets you pick the correct time span, collection point and survey. You can even use each option in the survey to filter the results. For example, you can show answers specifically from dissatisfied respondents. An adaptable hierarchy will work for any team size and the user specific access gives the structure your team needs.

02/08/2018

FEEDBACK IN 8 SECONDS
-With Impact Analysis and Action Plan-

With the goal to increase satisfaction, you need to know why the respondents are happy or not. In eight seconds you get both overall satisfaction and ratings of your chosen factors. Is it for example the service, the waiting time or the availability that needs attention?

The second page is optional to give every respondent a positive survey experience. With this approach, you will on average get 50% of the respondents to give the detailed ratings that are deeply analyzed. This unique method automatically sends action plans ready to use at the staff meeting. It points out which factor has the highest priority right now. There is no need for interpretation - get right into action.