Maia Internet Consulting

Maia Internet Consulting Internet Marketing, Website Design, WordPress Websites DigitalMarketer Certified Partner

Hospitality businesses expend enormous time, money, and energy to win new customers, but too often the marketing relatio...
09/24/2026

Hospitality businesses expend enormous time, money, and energy to win new customers, but too often the marketing relationship ends when the guest leaves.

You’ve already done the hard part. They found you, trusted you, chose you, and experienced what you offer. What happens next? Your next booking doesn’t always need to come from a stranger. It can come from someone who already knows exactly how great you are.

Acquisition matters. Retention does too. Great marketing connects both.

Your latest Reel got 8,000 views. Fantastic. 🎉 But what happened next?Social media is valuable - but likes are not the f...
09/21/2026

Your latest Reel got 8,000 views. Fantastic. 🎉 But what happened next?

Social media is valuable - but likes are not the finish line. Ask next: Did people visit your website? Search for your business?
Join your email list? Enquire about a whole house reservation? Book their event? Or did they come back?

The clever bit isn't simply creating content people watch. It's connecting that attention to the rest of the customer journey.

So yes… We like likes. BUT we really like bookings, inquiries, building our email lists, and earning more revenue. 😉

The question isn't only: “Did the post perform?”

It's: What did the post help happen?” That's the conversation hospitality businesses should be having about their marketing.

Who is your biggest competitor? The hotel across town? The restaurant around the corner? Another wedding venue?Maybe. Bu...
09/17/2026

Who is your biggest competitor? The hotel across town? The restaurant around the corner? Another wedding venue?

Maybe. But sometimes your real competition is:

“Let’s just stay home.”
“Maybe next month.”
“Let’s book the place we already know.”

Or the 37 other tabs somebody opened while researching their weekend away. 😳

Hospitality marketing isn't only about proving you're better than a competitor. It's about giving people enough confidence, desire, and reason to act now. Once you understand what you're *really* competing against, your marketing starts sounding very different.

And usually, much more human.

Hospitality marketing becomes much more interesting when you stop asking, “What are we selling?” and start asking, “What...
09/14/2026

Hospitality marketing becomes much more interesting when you stop asking, “What are we selling?” and start asking, “What does our guest really want to experience?”

That answer can completely change your message.

Your guest probably isn’t dreaming about a room. They’re dreaming about the anniversary weekend. The escape from work. The family finally getting together. The great meal they’ll still be talking about afterward. The view when they open the curtains in the morning.

That’s where strategy starts, and where we like to dig deeper. Don’t just show them what you have. Give them a glimpse of how it will feel to finally be there.

“We just need more bookings.” We hear versions of this all the time in hospitality. But that’s the symptom - not necessa...
09/10/2026

“We just need more bookings.” We hear versions of this all the time in hospitality. But that’s the symptom - not necessarily the problem. Before doing more marketing, we want to know:

Where are potential customers finding you?
What are they seeing?
Where are they dropping out?
What happens after they enquire?
What brings previous customers back?

Because throwing more advertising at a weak customer journey can simply mean paying to send more people through the same weak journey.

A good marketing partner doesn’t begin with: “How much do you want to spend?”

They begin with: “Where is the opportunity?”

Find that first. Then decide where the money should go.

This Labor Day, we’re celebrating the people behind the businesses. The owners who answer one more email. The teams who ...
09/07/2026

This Labor Day, we’re celebrating the people behind the businesses. The owners who answer one more email. The teams who keep things moving. The entrepreneurs who took an idea and turned it into something real. And the people working behind the scenes every day to help those businesses grow.

At Maia Internet Consulting, we’re fortunate to work with incredible businesses and the hardworking people who make them what they are. Today, we hope you can close the laptop, step away from the notifications, and enjoy a well-earned break.
Happy Labor Day from all of us at Maia Internet Consulting.

09/03/2026

Your hotel, restaurant, or venue has a beautiful website. People are visiting it. But are enough of them actually booking?

More traffic isn’t always the answer. Sometimes the real question is what happens after somebody lands on your website. 📍

➡️Can they immediately understand why they should choose you?
➡️Can they find what they need?
➡️Is there an obvious next step?
➡️And does the experience make them want to stay - or go?

Good hospitality marketing looks at the whole guest journey, not a single isolated metric. Before spending more money attracting visitors, find out whether your existing marketing is doing enough with the attention you already have. There’s a big difference between 'having a website' and having a website that works as part of your sales system.

Not sure which one you have? That’s a very good place to start a conversation

A post of yours goes viral - 40,000 views, 600 new followers- your phone will not stop. Then you check the booking calen...
08/31/2026

A post of yours goes viral - 40,000 views, 600 new followers- your phone will not stop. Then you check the booking calendar and nothing moved.

The 40,000 people perhaps watched a funny 20 seconds, and none of them were looking for a room in your town, on a weekend in October, at your rate. The algorithm sent them your content because this post was funny. This is where reach and intent are different things, and only one of them pays.

Now, you suddenly picked up 600 followers who came for the funny thing you did. Your next post about fall availability goes out to a bigger audience that couldn't care less; your algorithm notices the drop in attention, and suddenly your numbers look worse than they did before. Into 200 view jail. Same work, but a much weaker result.

The higher cost is what it does to you. A post that goes big is exciting, but it means next month you need to chase it again. Is that a month not spent on the email list, the booking page, or the 40 guests already on the books?

Remember, the effort put forth for a viral video and maintaining that presence can be a full-time endeavor, and unless you are a monetized content creator, the number that matters most is not views - it's how many people click through to book your rooms. Quality over quantity, targeting over virality.

Discover the Magic in Your Backyard 🌿 Have you ever explored the hidden gems around your property with fresh eyes? Try c...
08/27/2026

Discover the Magic in Your Backyard 🌿 Have you ever explored the hidden gems around your property with fresh eyes? Try capturing the sunset from the grass or a burst of wildflowers. Remember, your story makes your boutique hotel unique. Share what you love, not just what you think guests want to see.

What’s your favorite hidden spot? Share below! 👇

Your resident cat is not a gimmick. Hiroshima University researchers showed people photos of baby animals, then gave the...
08/24/2026

Your resident cat is not a gimmick. Hiroshima University researchers showed people photos of baby animals, then gave them tasks needing close attention. Performance jumped. Think cute kittens and puppies - grown dogs and cats did much less. Photos of nice food did almost nothing. Source: Nittono et al., PLOS ONE, 2012.

Is it time to rethink the styled breakfast plate? We just learned a cute photo narrows how someone pays attention and slows them down; how can we use that in our marketing?

Maybe your cat has perhaps earned its spot in the feed. Caution: It should not be the whole feed.

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