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Direct-Support.com

Business IT support for small businesses. $150 per qualifying standard remote issue. No long-term contracts. 866-895-HELP. Direct Support, Inc.

provides rapid-response business IT support nationwide. We troubleshoot Windows, Microsoft 365, Outlook and email, printers, VPN, Wi-Fi, connectivity and everyday business technology problems. Qualifying standard remote issues are $150. Larger projects, infrastructure changes, security incidents, migrations, onsite work, hardware, licensing, data recovery and specialized services are scoped separately.

06/10/2026

Keeping every file forever can create risk. Deleting records too soon can create a compliance problem.

HIPAA, PCI, and other requirements may call for different records to be kept for different lengths of time. Without a clear retention schedule, you may not know what to archive, what to protect, or what to securely delete.

Direct Support helps you set practical retention schedules, organize archives, and securely remove data that no longer needs to be stored.

Get peace of mind from experienced U.S.-based technicians and fast, practical IT consultation. Most issues are resolved in minutes.

One issue is just $150, regardless of how long it takes. No hourly billing. No contracts. No surprise costs.

Call or text 866-895-HELP (4357) to get started.

05/10/2026

Employee leaves: but their access doesn’t.

Former employees may still be able to access company email, client files, cloud apps, or remote systems weeks later. That creates a serious risk of data leaks, theft, or damage.

Direct Support can help secure the offboarding process by:

Disabling or removing accounts
Revoking remote access
Resetting shared passwords
Recovering company data
Confirming no lingering access remains

Our experienced U.S.-based technicians respond quickly, and most issues are resolved in minutes.

One issue is a flat $150 fee: regardless of how long it takes. No hourly billing, contracts, or surprise costs.

Call or text 866-895-HELP (4357) to secure your systems today.

02/10/2026

Think Microsoft 365 automatically backs up everything?��Deleted emails, overwritten files, and data past its retention window may not be recoverable when you need it most.��An employee leaves. An accidental bulk delete happens. Important business data disappears.��Direct Support can set up practical protection for your Microsoft 365 email, SharePoint, and OneDrive files: so your business data can actually be restored.��U.S.-based technicians. Fast response. A transparent $150 flat fee per issue, with no hourly billing, contracts, or surprise costs.��Call or text 866-895-HELP (4357) and protect your Microsoft 365 data before it’s too late.

01/10/2026

Devices keep dropping off your UniFi network?

If computers, printers, or servers randomly lose connection: or two devices seem to be fighting over the same IP address: the problem may be a DHCP conflict.

Direct Support reviews your UniFi DHCP settings and leases, finds overlapping or duplicate addresses, and sets proper reservations for key devices. That keeps servers, printers, and workstations connected and stable.

Most issues are resolved in minutes. One issue is a flat $150 fee: regardless of time. No hourly billing, contracts, or surprise costs. U.S.-based technicians. Remote support nationwide.

Call or text 866-895-HELP (4357) and get your network back on track.

30/09/2026

Printer offline during business hours?

Print jobs are stuck in the queue. Contracts and forms won’t print. Your team is waiting.

Direct Support fixes Windows printer problems fast. We can:

• Clear stuck print queues
• Repair the Print Spooler service
• Update or reinstall corrupted drivers
• Reconnect shared printers
• Fix printer IP and Windows sharing issues

Most issues are resolved in minutes by experienced U.S.-based technicians.

One issue is $150; regardless of how long it takes. No hourly billing. No contracts. No hidden costs.

Call or text 866-895-HELP (4357) and get your office printing again.

29/09/2026

Is suspicious traffic moving through your business network unnoticed?

Malware calling home, brute-force scans, and unusual outbound activity can slip by when your gateway is not inspecting traffic.

UniFi IDS/IPS helps detect known threats, block malicious activity, and alert you before a network event becomes a bigger problem.

Direct Support can enable and tune IDS/IPS on your UniFi gateway, review alerts, and improve your security posture: fast.

U.S.-based experienced technicians. Most issues are resolved in minutes.

One issue is a flat $150, regardless of time. No hourly billing. No contracts. No hidden costs.

Call or text 866-895-HELP (4357).

28/09/2026

A compliance review asks which third-party vendors can access your client data.

If you don’t have a current vendor inventory, risk assessments, or the right agreements in place, audits can become stressful: and customer trust can be at risk.

The solution is clear:

• Build a complete vendor inventory
• Assess third-party access and risk
• Confirm the right agreements, including BAAs, are in place
• Keep your documentation ready for review

Direct Support helps businesses get organized and compliance-ready without the usual IT hassle.

Our experienced U.S.-based technicians respond quickly, and most issues are resolved in minutes. Every issue is handled for a flat $150 fee: regardless of how long it takes.

No contracts. No hidden fees. No surprises.

Call or text 866-895-HELP (4357) to get started.

25/09/2026

One reused password can put your business email, files, and customer data at risk.

A single leaked credential may give attackers access to multiple accounts.

Direct Support can help you implement a password manager and strong password policy so every account has a unique, complex password: and your team can manage credentials securely without the hassle.

Our U.S.-based technicians respond quickly. Most issues are resolved in minutes.

Just $150 per issue, regardless of how long it takes. No contracts. No hidden or surprise costs.

Call or text 866-895-HELP (4357) to secure your business passwords.

24/09/2026

When an outage hits, does everyone know what to restore first: and who is responsible?

Without a clear plan, teams lose valuable time figuring out recovery steps, priorities, and ownership. Downtime grows, and the business feels the impact.

Direct Support can help build a practical disaster recovery runbook with:

Clear recovery priorities
Assigned roles and responsibilities
Step-by-step restoration procedures
Realistic recovery time goals
Regular recovery testing

Testing the plan helps your team respond quickly and confidently when systems go down: not guess under pressure.

Our U.S.-based technicians provide fast, experienced support. Most issues are resolved in minutes, with a simple $150 flat fee per issue, regardless of how long it takes.

No contracts. No hidden fees. No surprises.

Call or text 866-895-HELP (4357) to prepare your recovery plan.

23/09/2026

Peak-hour internet congestion can bring your office to a crawl.

Video calls get choppy. Cloud backups compete with critical business apps. File transfers slow down: and your team gets frustrated.

Direct Support can optimize your UniFi network with:

• Quality of Service (QoS) settings
• Smart bandwidth profiles
• Traffic prioritization for critical applications

The result: important business tools get the bandwidth they need, while lower-priority traffic stays under control.

Our U.S.-based technicians respond quickly, and most issues are resolved in minutes.

One issue is $150, regardless of how long it takes. No contracts. No hidden fees. No surprises.

Call or text 866-895-HELP (4357) to get your network running smoothly.

Address

2602 Avenue U, Suite 254

11229

Opening Hours

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00

Telephone

+18668954357

Website

https://www.direct-support.com/

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