FAQ 🤔 👨🏫
If you have any other questions that aren’t listed here, please send me a message and I’ll answer them ASAP! Q: What products and services do you offer? A: High-speed internet, Kinetic Secure (Internet Security), YouTube TV, Kinetic Voice (Phone).
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Q: How much do you charge for high-speed internet? A: The prices will vary depending on location. Send me a message so I can see what
products and prices your area qualifies for! Q: What internet speeds do you offer? A: We offer speeds all the way up to 1 gig in certain areas. To find out what speeds we offer in your area send me a message.
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Q: What internet speed should I choose? A: That depends on how many devices you own. If you have five devices, 50 mbps would be a good starting point. If you have more than five or are looking for the smoothest online experience, it would make sense to have a speed of 100 mbps or above.
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Q: What does mbps mean? A: Mbps stands for megabits per second. It’s the unit for measuring internet speeds.
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Q: What is Kinetic Secure & how much does it cost? A: Kinetic Secure is an award winning internet security software that protects you from malware, viruses, malicious websites, identity theft, etc. It costs anywhere from $10 - $15 per month depending on what package you choose.
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Q: What is YouTube TV? A: YouTube TV allows you to watch local news, live sports and stream movies on 3 different TVs simultaneously. You can think of it as internet TV because it doesn’t rely on cables.
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Q: Do you offer phone plans? We offer Kinetic Voice. Check out the services tab for more info!
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Q: What is fiber internet? A: It’s the fastest internet available. It uses cables made of plastic or glass and sends data using light instead of electricity.
