JogaApp : Software Solutions

01/02/2022

We wish you a Happy, Healthy, and Prosperous Lunar New Year!! Let the year of the tiger be the year we were all looking for!!!

25/12/2021

Merry Christmas and Happy New Year!!

02/03/2021

https://www.linkedin.com/pulse/3-suggestions-better-customer-experience-manuel-miletic/?trackingId=f6r5XZBgQM28brULtHUe5w%3D%3D

Published: February 26, 2021. One of the main reasons why membership clubs lose clients is because these clubs cannot offer what clients want, or even better, they keep missing member’s expectations. Meeting clients’ expectations is a key component, but before we can meet those expectations, we ...

19/01/2021

https://www.linkedin.com/pulse/fundamental-mistake-sports-clubs-keep-making-manuel-miletic/?trackingId=OJo0wi%2B9ANv0JQ2oLuToHA%3D%3D

Have you changed your phone for the last 5 years? No!? What about 10, or 20? What kind of phone did you have 5,10, or 20 years ago? Was it a smartphone? How much did technology change since then? It is ok to have an old cellphone, but I am sure it would be a big limitation today. If you can type twi

07/01/2021

15 steps to get your customers experience to the next level!

1. Respond quickly
2. Take an interest in your client
3. Convey confidence and earn it
4. Be honest and transparent
5. Answer in a humane and kind way
6. Invest in technological solutions
7. Work with service management tools
8. Be omnichannel and integrate communication channels
9. Monitor your social networks and interact with customers
10. Automate service processes
11. Put yourself in the customer's shoes
12. Keep and transmit calm
13. Follow your customer through all stages
14. Customize your service
15. Provide positive experiences

Do you agree with this list? What other steps would you add to it?

25/12/2020

Merry Christmas to all our friends!!

21/12/2020

https://blog.jogaapp.com/index.php/2020/12/16/4-simple-low-cost-ways-to-make-your-club-more-efficient/

07/12/2020

It is Monday again...

04/12/2020

Make each day your masterpiece. Enjoy the Weekend!!

20/11/2020

Have a wonderful weekend! Do what makes you smile and be happy!