29/05/2026
GoodMoney was growing. But their loan review process wasn't keeping up.
Manual checks. Spreadsheet-based underwriting. A team spending hours on low-judgment tasks instead of high-value decisions.
The result: slow approvals, fraud slipping through the cracks, and growth becoming the enemy of quality.
They needed a smarter way to verify — without sacrificing accuracy for speed.
So Good Money by GSB rebuilt their verification workflow with UpPass.
The shift wasn't dramatic in concept. But the results were:
→ 50% reduction in case review time
→ Spreadsheet-based underwriting eliminated
→ Fraud detection accuracy materially improved
→ Smarter customer segmentation, identified new revenue opportunities.
But the biggest insight from GoodMoney's story isn't just that automation is fast.
It's that automation is accurate. And accuracy at scale is what separates digital lenders who grow from those who stall.
Supawadee Givens, GoodMoney's Deputy Director, put it clearly: "Verification is no longer just about compliance. It is becoming a strategic layer for growth, customer intelligence, and operational scalability."
🎥 See it in their own words: https://lnkd.in/gYU65JMY
📖 Read the full story on our blog: https://lnkd.in/gz-jrUSg