12/12/2019
Call Center Jobs
We are hiring experienced and fresh candidates for our USA campaign.
Requirements :
fluent in English.
Strong phone and verbal communication skills along with active listening .
Should be target oriented, hardworking and punctual.
Responsibilities:
Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion.
Document all inquires, requests, resolutions, and follow-up tasks.
Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines.
Display a courteous and empathetic attitude to all customers.
Perform research to answer customer inquiries and requests.
Grow existing customer accounts through exceptional customer service and effective sales techniques.
Meet quantitative performance metrics as outlined.
Keep customer accounts current by updating databases during calls.
Shift Timings:
9pm to 6am
Language Required:
English
Job Types:
Full-time, Contract
Salary:
Rs18,000.00 to Rs40,000.00 /month
