Call Trend (Pvt) Ltd.

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Call Trend (Pvt) Ltd. Our Voice. Your Customers. - Official Page of Call Trend. (BPO) Improve your customer satisfaction and sales performance

Call Trend (Pvt) Ltd.

situated at the heart of Pakistan, in Karachi with highly experienced sales team providing Outbound and Inbound Customer solutions and sales in major regions around the world ;

• Canada - • Australia - • USA - • UK - •

Outsourcing that reinforces your customer relationships

At “Call trend”, we excel at delivering a better customer experience. We develop an understanding of your custome

r’s behavior that helps raise your ROI and increase operating flexibility. Using the comprehensive range of outsourced solutions Call Trend offers, you can support and grow your business without stretching your staff or hiring additional personnel. And Call Trend is with you regardless of where you do business or how many locations you have. Call Trend is a full-service provider of business process outsourcing (BPO) services, including customer support and acquisition, market research, and back office services. Our clients depend on us for:

• Industry-leading technologies and data security
• Global delivery alternatives and “best off-shore” solutions
• Custom solutions designed to meet unique requirements
• Dedicated teams who are experienced in exceeding client expectations
• Process oriented culture
• Highest-quality personnel



Improve your customer satisfaction and sales performance

Finding the optimal match between agent and customer is a rich and evolving process based on customer characteristics and agent performance. Customer age, gender, ethnicity, psycho graphic and demographic variables are all considered. These factors are then mapped against agent ability in revenue generation, customer satisfaction, and cost control. Call Trend clients see sales performance gains exceeding 25% within three months of shifting to a environment. Customer satisfaction typically jumps by over one standard deviation. Costs decrease by more than 8%. And improvements continue over time.

16/05/2019

We are Back

"CALL TREND" is introducing Call Centre Training Program with * Job Placements.*Complete two months program.*Classes Thr...
22/04/2012

"CALL TREND" is introducing Call Centre Training Program with * Job Placements.


*Complete two months program.
*Classes Three days a week. ( 2 hour / Sessions )
*Highly Qualified Teachers.


Contact ;
Babar Memon (HR Manager – CALL TREND) on (0334-3819981)
or Email your application at ([email protected])

We Believe in leaders!
09/04/2012

We Believe in leaders!

05/04/2012

Office will be close from Friday 6th April 2012 2012 to Sunday 8th April 2012, Wishing you all happy and healthy Easter holiday. God Bless.

Click below to *Apply now!Call Trend - Karachi, now hiring .. Send your resumes to  HR.CALLTREND@Hotmail.comJob specific...
20/02/2012

Click below to *Apply now!

Call Trend - Karachi, now hiring .. Send your resumes to [email protected]

Job specifications:
Job Title : Outbound - Sales
Timings : Morning shift hours. ( 9 to 5 )
*Training will be provided.
Fixed salary will be offered up to 20,000 PKR plus Outstanding commission structure to the deserving candidates.



Required Skills:
Experienced call center sales executives / minimum 6 months required. Candidate should have excellent spoken english. Candidate should be hard-working, dedicated towards goals and self motivated.


Contact ;
Babar Memon ( HR Manager ) on ( 0334-3819981 )
or Email your Cv at ( [email protected] )

Microsoft and 24/7 Inc. Join Forces to Deliver the Future of Customer Service for Large Businesses.Enterprises already w...
16/02/2012

Microsoft and 24/7 Inc. Join Forces to Deliver the Future of Customer Service for Large Businesses.

Enterprises already working with Microsoft and 24/7 Inc. are applauding the solution and believe it will accelerate their ability to deliver more natural and intuitive customer service experiences, and this agreement will enable 24/7 Inc. to accelerate delivery of solutions and services for the future of customer service.

“Today, consumers are engaging with businesses in more channels than ever with the proliferation of mobile devices and social media. As a result, their expectations of customer service are changing,” said Daniel Hong, lead analyst of Customer Interaction at O**m. “Enterprises that embrace these trends will uncover opportunities to deepen their relationships with customers and optimize their investments in customer-enabling technologies (such as self-service) across channels. We feel the PX platform, along with the partnership between 24/7 Inc. and Microsoft, creates opportunities for businesses to better anticipate their customers’ needs, simplify their consumer experiences, and learn from every consumer interaction.”


“24/7 Inc. and Microsoft are helping Avis deliver customer experiences in the way that customers want to be served,” said Thomas M. Gartland, president, North America, Avis Budget Group. “We applaud the agreement between the companies that will harness the power of Big Data, apply advanced analytics to that data, and bring more intuitive experiences to customers. We see the future of customer service and are working together to lead the way.”

05/02/2012
Call Trend & Management...
05/02/2012

Call Trend & Management...

Beautiful sunrise ( Karachi )...
05/02/2012

Beautiful sunrise ( Karachi )...

04/02/2012

Call Trend (Pvt) Ltd. is now hiring ..

Morning 8 to 4 shift hours. Handsome salary package will be offered up to 20,000+Attractive commission structure to the deserving candidates and having past experience of Call Centre.

Required Skills
Experience of Call Centre agents can send there cv's via email or simply drop by for walk in interviews between 12pm to 2pm. Candidate should have excellent communication skills. Candidate should be hard-working,dedicated and self motivated.

Contact ;
Babar Memon ( HR Manager ) on ( 0334-3819981 )
or Email your Cv at ( [email protected] )

24/01/2012

Welcome to the official page of "Call Trend"...

Address


75600

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