02/05/2024
Dear Valued Customer,
We regret to inform you of a disruption in our service. Despite our payment to the upstream provider, they have encountered difficulties in remitting payments for international bandwidth due to challenges in obtaining permission from the Nepal government for foreign exchange.
We understand the inconvenience this may cause you and sincerely apologize for any disruption to your connectivity.
Please rest assured that our team is diligently working to resolve this issue and restore normal service as quickly as possible. We understand the inconvenience this may cause you and sincerely apologize for any disruption to your connectivity.
We will continue to provide updates on the situation, including estimated timelines for resolution, as soon as they become available. Your patience and understanding during this time are greatly appreciated.
Thank you for your continued support.
