ESET is privately held and has branch offices in San Diego, United States; Montreal, Canada;[10] Buenos Aires, Argentina; São Paulo, Brazil; Prague, Czech Republic; Kraków, Poland, Singapore; and Australia[11] as well as distributors in over 180 countries. According to Gartner, ESET showed the largest worldwide growth rate within the Consumer Security industry for 2011. ESET falls within the Niche
Player category of the Gartner Magic Quadrant.[12] According to the Gartner report, "ESET has built a substantial installed base in Europe, the Middle East and Africa, particularly in Eastern Europe, and it has a rapidly growing small and medium-sized business presence in North America. Its Completeness of Vision score benefits from good malware effectiveness in a lightweight client, but it still suffers from weak enterprise management capabilities and lack of investment in market-leading features, such as application control and virtualization support. ESET is a good shortlist option for organizations seeking an effective, lightweight anti-malware solution."[13]
According to Frost & Sullivan, "ESET offers high-performance, proactive endpoint security solutions, and the company goes above and beyond the competition to add value to its products by educating both Mac and PC users on how to defend themselves against the latest cyber threats" and it concluded that "ESET will continue to maintain a strong presence in the endpoint security market and provide high value to its customers."[14] It awarded ESET the 2012 North American Endpoint Security Products Customer Value Enhancement Award and the 2011 Global Customer Value Enhancement Award
