02/06/2022
Got an email from a member in my network this week about an outsourcing project gone wrong…it reads 👇👇
“𝘏𝘪 𝘒𝘢𝘧𝘧𝘺, 𝘸𝘰𝘶𝘭𝘥 𝘭𝘰𝘷𝘦 𝘺𝘰𝘶𝘳 𝘢𝘥𝘷𝘪𝘤𝘦 𝘩𝘦𝘳𝘦…
𝘐 𝘩𝘪𝘳𝘦𝘥 𝘢 𝘵𝘦𝘤𝘩 𝘨𝘶𝘺 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘢 𝘧𝘳𝘪𝘦𝘯𝘥, 𝘵𝘰 𝘮𝘪𝘨𝘳𝘢𝘵𝘦 𝘴𝘰𝘮𝘦 𝘸𝘦𝘣𝘴𝘪𝘵𝘦𝘴 𝘵𝘰 𝘢 𝘯𝘦𝘸 𝘩𝘰𝘴𝘵𝘪𝘯𝘨 𝘢𝘤𝘤𝘰𝘶𝘯𝘵. 𝘏𝘦 𝘴𝘸𝘪𝘵𝘤𝘩𝘦𝘥 𝘵𝘩𝘦𝘮 𝘰𝘷𝘦𝘳 𝘢𝘯𝘥 𝘐 𝘵𝘩𝘰𝘶𝘨𝘩𝘵 𝘪𝘵 𝘸𝘢𝘴 𝘢𝘭𝘭 𝘨𝘰𝘰𝘥 - 𝘣𝘶𝘵 𝘐 𝘫𝘶𝘴𝘵 𝘤𝘩𝘦𝘤𝘬𝘦𝘥 𝘢𝘧𝘵𝘦𝘳 𝘢 𝘧𝘦𝘸 𝘥𝘢𝘺𝘴 𝘢𝘯𝘥 𝘴𝘰𝘮𝘦 𝘰𝘧 𝘵𝘩𝘦 𝘴𝘪𝘵𝘦𝘴 𝘢𝘳𝘦𝘯’𝘵 𝘸𝘰𝘳𝘬𝘪𝘯𝘨.
𝘈𝘯𝘥 𝘮𝘺 𝘵𝘦𝘤𝘩 𝘱𝘦𝘳𝘴𝘰𝘯 𝘩𝘢𝘴 𝘥𝘪𝘴𝘢𝘱𝘱𝘦𝘢𝘳𝘦𝘥 𝘭𝘪𝘬𝘦 𝘢 𝘴𝘩𝘪𝘱 𝘪𝘯 𝘵𝘩𝘦 𝘯𝘪𝘨𝘩𝘵. 𝘞𝘩𝘢𝘵 𝘴𝘩𝘰𝘶𝘭𝘥 𝘐 𝘥𝘰?”
And I said, don’t worry, this isn’t a common occurrence - almost all of the freelancers I've worked with and contractors I’ve used have been fantastic.
The mistake this member made was not checking their work carefully enough.
See, when you switch a website over to a new web hosting, you have to change a 'nameserver’ setting that your web hosting provides.
But it’s not instant - it takes time for the change to take effect.
And that’s what led to the current situation - because that time delay allowed this member to take their eye off the ball and not check with their tech guy when the switchover didn’t work properly.
Because now the tech guy has moved on to other projects, and even if he does respond, it’ll take some time (I don’t really think he’s actually ignoring them).
Meanwhile this member might have to pause Facebook ads, or mail their email list to let them know there’s a problem, or field an inbox full of customer complaints etc.
🗯 This is a great pro tip: 𝗗𝗼𝗻’𝘁 𝗮𝘀𝘀𝘂𝗺𝗲 𝘁𝗵𝗮𝘁 𝗮𝗻𝘆 𝗽𝗲𝗿𝘀𝗼𝗻 𝘆𝗼𝘂 𝗵𝗶𝗿𝗲 𝗮𝗹𝘄𝗮𝘆𝘀 𝗱𝗼𝗲𝘀 𝗮 𝗽𝗲𝗿𝗳𝗲𝗰𝘁 𝗷𝗼𝗯 𝟭𝟬𝟬% 𝗼𝗳 𝘁𝗵𝗲 𝘁𝗶𝗺𝗲.
Whatever the explanation is, if it’s caught in good time then most contractors are more than happy to fix a problem.
That’s how they maintain a good reputation in a competitive marketplace.
And the member would have had minimal interruption to their service, and probably lost a lot less money in the process.
One way to stay on top of things is to set reminders in your calendar for everything. And I mean everything - such as checking a project on completion ;)
If you are on a large scale business and have a VA, they can remind you of these things as well.
Above all, insist on high quality work and don’t accept anything less.
Believe me, contractors will respect you for being professional and having high standards.
You can even decide to do all your website dealings yourself.
Become a web consultant and help schools, hotels, companies and even hospitals in your neighbourhood build websites they'll love and bill them any amount that worth your service from the budget they've made readily available.
One place you can get these kinds of training, checklist and systems is in The Ultimate 8-Figure Web Design Home Training Bundle.
Aside from a whole stack of professional sample proposals that command them to hire you, you also get web design business Roadmap, documents, checklists, 12-months mentorship & support, Facebook ads authority, Google business profile guide, software worth thousands of dollars and everything else you need to run your Web design business, in addition to all the cool marketing stuff.
Check it out here - https://bit.ly/bewebdesignpro
