Interra Networks Limited

Interra Networks Limited Providing tech enabled solutions for today's businesses.

Interra Networks Ltd (Interra) – is a leading provider of Information & Communications Technology (ICT) solutions for the private and public sector. We develop, deploy and manage ICT products and services with a focus on the emerging markets of the world – from as simple as a website to as complex as a secure IP-Voice Network, we can help turn your business needs into a working solution. We bring our years of experience to bear in developing innovative solutions and partnering with our clients to ensure they derive maximum value from their technology projects. We provide technology and consulting services built on a strong technical competence and knowledge of the challenges faced by our clients. We recognize that most organizations simply require solutions and not necessarily “hardware and software”; as such we work hand-in-hand with our clients till they are successful. Our presence helps ensure our clients’ project succeeds as our services continue long after the project is completed and deployed. Our services are also available to foreign organizations interested in competitively priced, world class BPO services. This broad experience has enabled us develop for our clients, world-class technology solutions that are cognizant of the inherent challenges and advantages of the Nigerian and International environment. Our technology and business platform is built on a complete understanding and knowledge of the world emerging markets. We recognize the unique opportunity presented by the existence of new technologies to help address the digital divide. ‘We Connect the World Emerging Markets” and provide the much needed thought leadership and direction to make technology work for our customers.

Simple customer service tools can work well when a business is still growing. But as customer volumes increase, problems...
21/09/2026

Simple customer service tools can work well when a business is still growing. But as customer volumes increase, problems start to show : slower responses, missed enquiries, duplicated conversations and customers having to repeat themselves.

That’s where Interra Networks comes in.

We help organisations improve their customer service operations with solutions such as contact centre technology, CRM and telephony integration, automation and connected communication systems.

The question isn’t simply, “What new tool should we buy?”

It’s: “What customer service outcome do we want to improve?”

Faster response times? Better visibility? Higher resolution rates? A more consistent customer experience?

At Interra Networks, we help businesses implement the right technology and integrations to achieve those outcomes and measure the improvement.

Today, we recognize the talented interns who bring fresh ideas, curiosity, creativity, and energy to our team.At Interra...
30/07/2026

Today, we recognize the talented interns who bring fresh ideas, curiosity, creativity, and energy to our team.
At Interra Networks, we are proud to provide young professionals with opportunities to learn, collaborate, develop valuable skills, and contribute to meaningful projects.
To all our interns: thank you for your enthusiasm, dedication, and willingness to grow. We are excited to see where your journeys take you! 🚀

13/07/2026

Happy Birthday to our esteemed CEO, Mr. David Onu! 🎉

On behalf of everyone at Interra Networks, we celebrate not only your special day but also your remarkable leadership, vision, and dedication. Your guidance continues to inspire us, strengthen our team, and drive us toward greater achievements.

We wish you a year filled with good health, happiness, renewed strength, and even greater success. May the years ahead bring you more opportunities to make an impact and many memorable moments with family, friends, and colleagues.

Happy Birthday, Mr. David Onu. We celebrate you today and always! 🎂🥳

We want to ask NGO programme managers a question that doesn't get asked enough: How do you actually know your project is...
09/07/2026

We want to ask NGO programme managers a question that doesn't get asked enough: How do you actually know your project is reaching the people it's meant to help?

Not the reports. Not the monitoring visits. Not the data your field officers submit at the end of the month.

We mean, have you spoken to a beneficiary lately? Has one of them been able to reach you easily, on their own terms, without having to find a field officer first?

We've worked with development organisations across Nigeria. And one of the most consistent gaps we've seen isn't in programme design or funding, it's in feedback.

Beneficiaries have things to say. Complaints about how the programme is being implemented. Suggestions that would make the intervention more effective. Reports of things going wrong at the local level that never make it into official channels.

But most organisations don't have a structured, accessible way for beneficiaries to share that feedback, especially from rural or low-income communities where digital channels don't reach.

Here's what a simple solution looks like:
→ An 0800 toll-free number, so beneficiaries can call at zero cost, even with low airtime
→ A managed contact centre handling inbound calls in local languages
→ A structured data capture system logging every call, every complaint, every piece of feedback
→ Weekly reporting back to the programme team on themes, volumes, and red flags

It's not complicated. And it gives development organisations something most of them currently don't have: a direct, real-time line to the people they serve.

If you work for an NGO, INGO, UN agency, or development partner operating in Nigeria, we'd love to talk about what this could look like for your programme.

📞 07004683772
📧 [email protected]

The problem most growing businesses face isn't a lack of technology. It's too many things competing for their team's att...
08/07/2026

The problem most growing businesses face isn't a lack of technology. It's too many things competing for their team's attention.

Customer service. Back-office operations. IT support. Software maintenance. These are all important but they don't all need to be done in-house.

Interra's Business Process Outsourcing service takes those responsibilities off your plate, so your internal team can focus on what only they can do: growing the business.

We've been doing this for organisations across the globe for over 20 years, from SMEs to federal government agencies.

What would your team focus on if they had one less thing to manage?

In a contact centre, this matters more than most people realise. A customer doesn't just want their issue resolved, they...
07/07/2026

In a contact centre, this matters more than most people realise. A customer doesn't just want their issue resolved, they want to feel understood, in the way that's natural and comfortable to them.

That's why at Interra, our contact centre operations support multilingual interactions, because your customers don't all speak the same language, and your support shouldn't either.

The right language, the right tone, the right response, because good CX starts before you even pick up the call.

Whether your customers speak English, Hausa, Yoruba, Igbo, Fulfude or Pidgin, we've got them covered.

Most businesses treat their contact centre as an overhead, a necessary expense to manage complaints and queries.The best...
06/07/2026

Most businesses treat their contact centre as an overhead, a necessary expense to manage complaints and queries.

The best businesses treat it as a competitive advantage.

When customers reach out with a problem, how that call ends determines whether they stay or leave. One resolution. One interaction. That's the moment that matters.

At Interra, we've been deploying and managing contact centres for Nigerian organisations for over 20 years. We know what makes the difference between a centre that retains customers and one that pushes them away.

Is your contact centre working for you or against you?

Let's talk about it.
📞 07004683772
📧 [email protected]

2026 is halfway done and the gap between banks winning on customer experience and banks losing customers over it has nev...
02/07/2026

2026 is halfway done and the gap between banks winning on customer experience and banks losing customers over it has never been clearer.

We just dropped our Customer Experience(CX) Benchmark Report for Nigerian Banks. Page 3 alone breaks down why "Resolution" has been the #1 weak spot in Nigerian banking CX.

Full report free to download: https://linktr.ee/interranetworks

2026 is halfway done and the gap between banks winning on customer experience and banks losing customers over it has nev...
02/07/2026

2026 is halfway done and the gap between banks winning on customer experience and banks losing customers over it has never been clearer.

We just dropped our Customer Experience(CX) Benchmark Report for Nigerian Banks. Page 3 alone breaks down why "Resolution" has been the #1 weak spot in Nigerian banking CX.

Full report free to download: https://linktr.ee/interranetworks

2026 is halfway done and the gap between banks winning on customer experience and banks losing customers over it has nev...
02/07/2026

2026 is halfway done and the gap between banks winning on customer experience and banks losing customers over it has never been clearer.

We just dropped our Customer Experience(CX) Benchmark Report for Nigerian Banks. Page 3 alone breaks down why "Resolution" has been the #1 weak spot in Nigerian banking CX.

Full report free to download. See Link in the comments 👇

Address

Ground/1st Floor, BOA Plaza, No 4 Umana Okon Umana Street. Central Business District
Abuja Fct

Opening Hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:30
Friday 09:00 - 17:30

Telephone

234(0)7004683772

Website

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