30/11/2018
Even when glitches are only hitting one or two apps they can slow down your entire phone.
So start by figuring
out whether your issues are
happening with a lot of different apps
or just a few. If it's the latter, you might be able to repair the situation by
deleting the data that the problem
programs store on your phone. On Android, open Settings, go to Apps
& notifications, then App info, choose
the troublesome app, and tap Storage.
Here, you have two options. For a first
resort, choose Clear Cache to erase just
the temporary files that the app stores on your phone (when these grow too
numerous or become corrupted, they
can mess with the app's speed and
power). Clearing the cache won't mess
with the app's settings, but it may not
be enough to solve your issue. If it doesn't help, then select Clear Data to
erase all of the app's information and
start again from scratch. Clearing the
data offers a more comprehensive
option, but you may have to re-enter
your information afterwards: If you do this for a social media app, for
example, it will forget your username
and password, so you'll need to log in
again. On iOS, you don't get the same data-
clearing options. Instead, you must
uninstall and reinstall your app. Find
its icon on the home screen, press and
hold it, and then tap the x symbol to
uninstall it. Then find it in the App Store and reinstall it again. This will
wipe all the locally stored data, letting
the app boot up again from scratch. The old uninstall-reinstall trick will also
work on Android phones, if the
clearing-data trick failed: Open your
app directory, tap and hold on the
app's icon, and drag it up to the
Uninstall button. This method has the added advantage of making sure
you're running the latest version of
the app, which will have all the
updated patches and bug fixes.
Before you jump into uninstall-
reinstall, however, you'll need to back up the app data, whether it's
documents or high scores, if you want
to get it back. Most apps can now store
data in the cloud, but it can't hurt to
double check. If you're still experiencing issues with
an app even after uninstalling and
reinstalling it, it might be time to
contact the developer directly with the
details of your issue. Remember to
include a thorough description and note the mobile device you're using.
Developer contact details can usually
be found on the app's online listing.